Location: Concord / Vaughan, ON (on-site)
Type: Full-time, permanent
Compensation: $60,000 – $70,000 CAD
About the opportunity
Our client is a long-established managed IT provider supporting more than 100 small and mid-sized businesses across the GTA. They're adding an IT Support Technician to deliver fast, high-quality support.
What you'll do
- Resolve user tickets remotely and on-site across the GTA
- Support Windows desktops, Microsoft 365, printers, and network connectivity
- Set up and deploy new workstations and users
- Assist with endpoint security, backups, and patching
- Document work accurately in the ticketing system
What you bring
- 2+ years of IT support experience (MSP experience an asset)
- Strong Windows and Microsoft 365 troubleshooting skills
- Basic networking knowledge
- Strong customer service skills
- Valid G licence and reliable vehicle preferred for site visits
