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Added 1 hour ago
Co-op Student
AutoTrader.ca
Toronto, ON
Work Type: Hybrid (3-4 days in office)
Added 9 days ago
Sr. Product Designer-AutoSync Retail Operations
AutoTrader.ca
Toronto, ON
Added 10 days ago
Performance Manager
AutoTrader.ca
Toronto, ON
Added 12 days ago
Product Marketing Manager
AutoTrader.ca
Toronto, ON
Added 15 days ago
Business Analyst - Dealertrack
AutoTrader.ca
Toronto, ON
Added 17 days ago
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON
Must have the ability to work well under pressure and have a sense of urgency to resolve and investigate issues (R) · Must have excellent communication skills, both verbal and written (R)
Added 17 days ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
Added 17 days ago
Gestionnaire de performance, Québec city
AutoTrader.ca
Quebec, QC
Added 21 days ago
Client Support Specialist
AutoTrader.ca
Toronto, ON
Must have a sense of urgency to resolve and investigate issues · Must have solid verbal/written communication skills
Added 22 days ago
Director, Consumer Marketing Strategy
AutoTrader.ca
Toronto, ON
Added 22 days ago
Project Manager, Digital Media
AutoTrader.ca
Toronto, ON
Added 23 days ago
Software Engineering Manager
AutoTrader.ca
Toronto, ON
Added 23 days ago
Senior Product Designer
AutoTrader.ca
Toronto, ON
Added 24 days ago
TechOps Engineer
AutoTrader.ca
Toronto, ON
Must have experience
Added 24 days ago
Software Trainer
AutoTrader.ca
Montreal, QC
Must have a vehicle and a valid driver’s license
Added 24 days ago
Agent, National Sales
AutoTrader.ca
Toronto, ON
Added 24 days ago
CRM Project Manager / Gestionnaire de projets CRM
AutoTrader.ca
Toronto, ON · QC
Must have attention to detail, a commitment to quality and be results driven and customer focused
Added 25 days ago
Bilingual Inside Sales Account Manager (FR/EN)
AutoTrader.ca
Toronto, ON
Must have demonstrative consecutive growth as an Account Manager
Added 27 days ago
Senior Data Analyst - Fintech (m/f/d)
AutoTrader.ca
Toronto, ON
Added 29 days ago
A
Dealer Services Representative (Part-Time) [Mobile Automotive Photographer]
AutoTrader.ca
Toronto, ON
- Part-time
Added 1 month ago
Lead Product Manager, Website & Digital Retail
AutoTrader.ca
Toronto, ON
Added 1 month ago
Director of Product
AutoTrader.ca
Toronto, ON
Toronto, ON | Hybrid, 2-3 days per week
Added 1 month ago
Bilingual Regional Sales Manager (EN/FR)
AutoTrader.ca
Toronto, ON
Added 1 month ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
Added 1 month ago
Gestionnaire de performance , Sherbrooke (Estrie)/Drummondville (Centre-du-Québec)
AutoTrader.ca
Drummondville, QC · Sherbrooke, QC

AutoTrader.ca

TechOps Engineer

Toronto, ON, Canada

$65,000 - $70,000 CAD

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Pay: $65,000 - $70,000 CAD
Experience: 2 – 5+ years of support experience
Posting language: English
Posted: Oct 19, 2026

Original job description

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands - AutoTrader.ca, AutoSync, Dealertrack Canada and CMS - help Canadians buy, sell, and finance vehicles with confidence. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Learn more at tradercorporation.com.

This role will be within the AutoSync team. AutoSync supports over 3,500 dealerships nationwide, delivering cutting-edge software tools to simplify operations, boost marketing, and drive sales.

Role: Tech Ops Engineer (Permanent Fulltime)

Location: Etobicoke

The Tech Ops Engineer has responsibility for troubleshooting and resolving escalated issues with databases and user interfaces. Working in a team environment, assist in providing a safe, stable, and reliable online experience for our customers.

What you’ll do

Troubleshoot and resolve escalated issues, including root cause resolutions and suggestions for improvements
Create bug-fix and enhancement tickets for Agile Dev teams and assist with QA as required
Manage ticket escalations to 3rd party providers
Complete special projects as requested

What you bring to the table

Problem Solving Skills
Troubleshooting Skills
Customer Focus
Results-Oriented

Must have experience

University Degree in Information Technology/Computer Science
2 – 5+ years of support experience
Solid Database and SQL skills
Experience with Microsoft Azure
Understanding of Server Management

What’s in it for you…

Gym discounts
Employee and Family Assistance program
Virtual wellness events
Conferences & training budget
Regular internal training programs
Financial planning with 3% matching Pension
Competitive salary
Annual bonus structure

Compensation

Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings.

The base salary range for this position is

$65,000 - $70,000 CAD

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.

Apply on job-boards.greenhouse.io About employer

More about this job

Responsibilities

Troubleshoot and resolve escalated database and user-interface issues, identify root causes, and recommend improvements to maintain a safe, stable, and reliable online experience. Create bug-fix and enhancement tickets for Agile development teams, assist with quality assurance, manage third-party escalations, and complete special projects.

Requirements

Requires a university degree in Information Technology or Computer Science and 2–5+ years of support experience. Candidates must have solid database and SQL skills, experience with Microsoft Azure, and an understanding of server management, along with strong troubleshooting, problem-solving, customer-focus, and results-oriented skills.

Skills

Problem Solving
Troubleshooting
Customer Focus
Results Orientation
Database Support
SQL
Microsoft Azure
Server Management
Root Cause Analysis
Quality Assurance
Ticket Escalation

Benefits

Gym Discounts
Employee And Family Assistance Program
Virtual Wellness Events
Conference And Training Budget
Regular Internal Training Programs
Financial Planning With 3% Matching
Pension
Annual Bonus

Visa sponsorship

Not detected in the job text

Keywords

Tech Operations
Database Troubleshooting
User Interfaces
Root Cause Analysis
SQL
Microsoft Azure
Server Management
Agile
Bug Fixes
Enhancements
Quality Assurance
Ticket Escalation
Third-Party Providers
Customer Support
Online Services
Automotive Software
Digital Automotive Solutions
Dealership Software

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