This isn't a clipboard and coffee gig.
We're looking for someone who can run the show, jump behind the bar, lead a team and still keep the vibe dialed in. Someone who gets that great coffee is just the baseline and the real magic is in the energy, the people and how it all comes together.
If you can keep things tight when it's chaos, build a team that actually wants to be there, and make customers feel like regulars on day one.
Responsibilities
- Run the Floor, own the cafe from open to close, no babysitting required.
- Keep service fast, smooth and dialed (even when the lineup is out the door)
- Handle customer situations like a pro: cool, calm, no drama.
- Build a team you want to work with.
- Hire great people (not just warm bodies)
- Train them properly not "figure it out as you go"
- Set the tone: high standards, no ego, no nonsense.
- Make the schedule work for the business and the team
- Keep the Coffee legit
- Ensure every drink that goes out is something you'd proudly serve.
- Train consistency, no "it depends who made it" drinks
- Push the team to care abut quality without turning it into a lecture
- Control the Back End (without losing your mind)
- Manage inventory
- Keep costs in check without cutting corners
- Stay on top of ordering, waste, and product flow
- KNOW THE NUMBERS
- Keep and eye on sales, labour and performance
- Make smart calls to keep the business profitable
- Spot opportunities to grow, and actually act on them
- KEEP iT CLEAN & LEGIT
- Maintain a space that feels sharp, not just "clean enough"
- Stay compliant with health & safety without overcomplicating it
- Fix problems before they become problems
- YOU'LL CRUSH THIS IF YOU
- Actually like being in the middle of the action (not hiding in the back)
- Can lead a team without micromanaging or power-tripping
- Stay calm when things get slammed
- Have an eye for detail but don't lose the big picture
- Give a damn about coffee, people, and how the place feels
- THE BASICS
- 2+ years running a cafe or similar operation
- Know your way around espresso, workflow, and service
- Comfortable with POS systems
- Can work early mornings, weekends and whatever the job needs
- WHAT YOU GET
- Competitive salary
- Room to make an impact (not just maintain)
- Staff perks + a lot of coffee
- A team and brand that doesn't take itself too seriously, but takes what it does seriously.
BOTTOM LINE
If you're looking for a quiet manager role where you just "keep things running", this isn't it. If you want to build something, lead from the front and make a place people talk about, we should talk
Qualifications
- Proven experience in restaurant management or food service leadership roles; supervising experience is preferred.
Benefits:
- Discounted or free food
- On-site parking
- Store discount
Work Location: In person
