Jobs in Toronto, ON and nearby (98,868 jobs)

Jobs within 25 km of Toronto, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

98,868 listings · 11,136 employers Counted Nov 10, 2026. How we count

About these jobs

Employers hiring include Shoppers Drug Mart (1,594 listings), Loblaw Companies Limited (1,376 listings), S M Software Solutions Inc (1,179 listings).

Common roles: Software engineer, Project manager, Retail sales associate.

16,131 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / year	85,000.00	9,451
CAD / hour	27.00	6,146
USD / year	155,000.00	78
CAD / month	4,500.00	39
CAD / week	1,650.00	35
CAD / day	165.00	14

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 29% hybrid, 71% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Toronto, ON and nearby

Within 25 km

Group jobs by employerEmail me new jobs Save this search

Added 3 mins ago
M
A/P
Multimatic
Concord, ON
- Full-time
Added 3 mins ago
IB
Full-Time Faculty, Applied Psychology, Mental Health and Well-Being
International Business University
Toronto, ON
- Full-time
Added 3 mins ago
SH
M.R.T. - Radiology, CT (Talent Pool)
Scarborough Health Network
Toronto, ON
- Full-time
Added 3 mins ago
SH
M.R.T. - MRI (Talent Pool)
Scarborough Health Network
Toronto, ON
- Full-time
Added 3 mins ago
Janitor - Remote Lodge, Sudbury
Aramark
Toronto, ON
Added 3 mins ago
OF
Senior Cloud Infrastructure & Security Engineer
OTT Financial Group
Toronto, ON
- Full-time
Added 3 mins ago
NG
Senior Application Developer
Nesto Group(e)
Toronto, ON
- $100,000 to $120,000 CAD / year
Added 3 mins ago
M
Light Duty Cleaner Casual
Maquise
Toronto, ON
- Part-time
Must have VSS and TB test
Added 3 mins ago
M
Light Duty Cleaner Casual
Maquise
Toronto, ON
- Part-time
Must have VSS and TB test
Added 3 mins ago
M
Light Duty Cleaner Casual
Maquise
Toronto, ON
- Part-time
Must have VSS and TB test
Added 3 mins ago
TT
Retail Store Associate Full Time , Marshalls Dufferin Mall, Toronto
The TJX Companies, Inc.
Toronto, ON
- Full-time
Added 3 mins ago
Bilingual Disability Management Coordinator
Amrize
Mississauga, ON
Added 3 mins ago
Manager, Marketing (12-month contract)
McDonald's Corporation
Toronto, ON
Added 3 mins ago
S
Food Service Attendant (Full-Time - Tim Horton (YYZ)
SSP
Mississauga, ON
- Full-time
Added 3 mins ago
S
Food Service Attendant (Full-Time)- Tim Horton's (YYZ Airport)
SSP
Mississauga, ON
- Full-time
Added 3 mins ago
Security Supervisor
GardaWorld
Toronto, ON
Added 17 mins ago
CL
Inventory Analyst
Chatters Limited Partnership
Mississauga, ON
- Full-time
Added 17 mins ago
KI
E-commerce Operations & Growth Specialist
K-Dental Inc.
Markham, ON
- Full-time
Added 17 mins ago
TH
Contract Administrator
Taylor Hazell Architects
Toronto, ON
- Contract
Added 17 mins ago
SA
Restaurant Cashier
SSP America
Mississauga, ON
- Full-time
Evening Shift - starting at 3:30pm
Added 17 mins ago
B
Workforce Management Analyst-Banking
BeachHead
Toronto, ON
- $17.6 to $36.97 CAD / hour
- Contract
Ability to work rotating shifts covering operational hours between 7:00 a.m
Added 17 mins ago
SA
Food Service Attendant (Full-Time - Tim Horton (YYZ)
SSP America
Mississauga, ON
- Full-time
Added 17 mins ago
AW
Healthcare Business Development Consultant
Arrow Workforce Solutions
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Must have a valid driver's license and access to their own reliable vehicle
Added 17 mins ago
RL
Seasonal Brand Ambassador
Ralph Lauren
Vaughan, ON
- Part-time
Added 17 mins ago
ET
Data Architect
Envision Technology Solutions
Toronto, ON
- Contract

BeachHead

Workforce Management Analyst-Banking

Toronto, ON, Canada

$17.6 to $36.97 CAD / hour · Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $17.6 to $36.97 CAD / hour
Job type: Contract
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Ready to optimize workforce planning for a high-impact technical support environment? Apply Now!

Working with one of our top financial clients, this role calls for a Workforce Management Analyst-Banking to support workforce management across a 24/7 technical help desk operation. This contract offers significant exposure to capacity planning, forecasting, scheduling, reporting, and service level management, along with opportunities to influence operational decisions, identify process improvements, and contribute to workforce optimization initiatives.

Pay rate range (CAD): $17.60/hr – $36.97/hr

Responsibilities

Build and maintain schedules for technical help desk agents.
Manage vacation planning, workforce allocation, and attendance exceptions.
Perform weekly, monthly, and annual capacity planning.
Prepare forecasts to support staffing and operational requirements.
Monitor real-time performance, staffing levels, and schedule adherence.
Produce and analyze workforce management and operational reports.
Track key performance indicators, including service levels, occupancy, adherence, and average handle time.
Create dashboards and reporting outputs using enterprise reporting tools.
Collaborate with team leaders, operations managers, supervisors, and service desk stakeholders to identify trends and recommend improvements.
Support operational planning to help achieve service level objectives.
Identify operational risks and provide proactive recommendations.
Contribute to workforce management improvements across the technical help desk environment.

Desired Skill-Set

At least three years of workforce management or workforce analyst experience.
Experience working in a help desk, service desk, or contact centre environment.
Hands-on experience with Verint or a comparable workforce management platform.
Experience with capacity planning, forecasting, scheduling, and vacation planning.
Experience with telephony systems.
Experience creating reports in Tableau.
Experience with ServiceNow reporting.
Experience with Workday.
Ability to work rotating shifts covering operational hours between 7:00 a.m. and 6:00 p.m.
Strong communication, critical thinking, and decision-making skills.
Independent and proactive approach to problem-solving.
Strong attention to detail and ability to identify operational risks.
Ability to learn quickly and perform effectively in a high-pressure environment.

Nice to Have

Experience creating dashboards in Power BI.
Experience with Power Automate.
Experience using additional workforce management platforms.
Technical help desk workforce management experience in a large enterprise environment.

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.

Privacy Policy

Apply on LinkedIn About employer

More about this job

Responsibilities

Build and maintain schedules, manage workforce allocation and attendance exceptions, and perform capacity planning and forecasting for a 24/7 technical help desk. Monitor staffing and service performance, produce reports and dashboards, and collaborate with operational stakeholders to identify risks and recommend improvements.

Requirements

Requires at least three years of workforce management or analyst experience, preferably in a help desk, service desk, or contact centre, with hands-on experience using Verint or a comparable platform. Candidates should have experience in planning, forecasting, scheduling, telephony systems, and reporting tools, along with strong communication, analytical, decision-making, and problem-solving skills; rotating shifts are required.

Skills

Workforce Management
Capacity Planning
Forecasting
Scheduling
Vacation Planning
Workforce Allocation
Real-Time Performance Monitoring
KPI Reporting
Service Level Management
Verint
Telephony Systems
Tableau
ServiceNow Reporting
Workday
Power BI
Power Automate

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Technical Help Desk
24/7 Operations
Capacity Planning
Forecasting
Scheduling
Vacation Planning
Workforce Allocation
Attendance Exceptions
Real-Time Monitoring
Schedule Adherence
Service Level Management
Key Performance Indicators
Occupancy
Average Handle Time
Verint
Telephony Systems
Tableau
ServiceNow
Workday
Power BI
Power Automate
Operational Reporting
Dashboard Creation
Contact Centre
Risk Identification
Process Improvement

Report this job

Work requirements

Jobs in Toronto, ON and nearby