Company: Besser Company
Department: Sales
Location: Field
Posted: 04/03/2026
Job Description
This position promotes machine and mold parts, capital equipment, paid service, and training to customers and prospects for the Besser product line.
Essential Functions
- Provides innovative ideas and utilizes resources to exceed sales and service goals.
- Follows written policies, procedures and best practices developed for the customer service team.
- Secures orders from existing and potential customers by direct contact.
- Generates parts quotes and follows up with customers’ requests.
- Completes call cards, expense reports and provides capital equipment leads to the capital team.
- Calls on all accounts within the area of responsibility as described in the customer service expectations.
- Obtains part specifications and measurements as required to complete a customer order.
- Contributes to customer communications.
- Must be open to completing other duties not specifically listed above as requested by the Sales team.
Qualifications
Education: Associate’s degree in business or related field; Bachelor’s degree preferred.
Experience: Experience in a related field with electrical and mechanical experience preferred. Knowledge of the Concrete Products Industry is beneficial.
Skills: Exceptional knowledge of equipment and production of products and plant practices. Good oral and written communication skills. Ability to effectively communicate with customers at many levels.
Requirements: Must be willing to travel worldwide for a minimum of three weeks per month. Must be physically able to perform manual labor and lift a minimum of 100 pounds. Must be fluent in English, bi-lingual preferred. Must have good driving record.
Work Environment
A typical manufacturing/production environment in a controlled atmospheric building.