Customer service representative jobs in Toronto, ON and nearby

Customer service representative jobs within 25 km of Toronto, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 5, 2026

Hiring at a glance

View jobs

Open jobs: 617
Employers: 182

Advertised starting pay

Average starting payCAD / hour: $18.30Across 148 listings
Average starting payCAD / year: $48,461Across 40 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 11%68 listings
On-site: 89%548 listings

Not specified: <1% (1 listing)

Employers hiring include Farm Boy Inc. (137), LCBO (136), GoodLife Fitness (21).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Toronto, ON and nearby

Within 25 km

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Added just now
GT
Customer Service Representative
Groupe Touchette
Toronto, ON
- Full-time
The Customer Service Representative will support clients and will be an ambassador of an open and collaborative sales culture.
Added just now
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added just now
UH
Client Service Representative
University Health Network
Toronto, ON
- Part-time
Added 15 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 59 mins ago
BC
Client Service Representative
BFL CANADA
Toronto, ON
- Full-time
Added 21 hours ago
SL
Bilingual Customer Service Representative - Mutual funds Operations
Sun Life
Toronto, ON
- Full-time
Added 21 hours ago
B
Customer Service Representative
BMO
Toronto, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 21 hours ago
RI
Customer Service Representative - Creditor Insurance
RBC Insurance
Mississauga, ON
- Full-time
The Customer Service Representative - Creditor Insurance will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You…
Added 21 hours ago
RI
Bilingual (French/English) Customer Service Representative
RBC Insurance
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 22 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $17.6 CAD / hour
- Part-time
Added 22 hours ago
R
Bilingual (French/English) Customer Service Representative
RBC
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 22 hours ago
R
Customer Service Representative - Creditor Insurance
RBC
Mississauga, ON
- Full-time
The Customer Service Representative - Creditor Insurance will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You…
Added 23 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 23 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 1 day ago
GF
Overnight Customer Service Representative (Motivator) – Scarborough Kingston and Eglinton
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 day ago
GF
Overnight Customer Service Representative (Motivator) – Scarborough Kingston and Eglinton
GoodLife Fitness
Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 day ago
HE
Customer Service Representative
Hype Events
Toronto, ON
- Full-time
Added 1 day ago
JA
Customer Service Agent (PT)
Jazz Aviation LP
Toronto, ON
- Part-time
Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work
Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
Added 1 day ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Added 2 days ago
Customer Service Representative - 2-4 Month Contract
Give and Go Prepared Foods
Toronto, ON
Added 2 days ago
Customer Service Representative - 12 Month Contract
Give and Go Prepared Foods
Toronto, ON
Added 2 days ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
Added 2 days ago
UW
Customer Service Representative
Uniform Works Limited - Powered by GALLS
Mississauga, ON
- $52,000 to $55,000 CAD / year
- Full-time
Uniform Works Limited is hiring a French Bilingual Customer Service Representative for our new Mississauga location. This multifaceted role is ideal for someone with strong customer service…

BFL CANADA

Client Service Representative

Toronto, ON, M5H 3M7, Canada

The expected salary for this role ranges from $55,000 to $85,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected salary for this role ranges from $55,000 to $85,000.
Job type: Full-time
Experience: Minimum 3 years industry related experience
Posting language: English
Posted: Nov 5, 2026

Original job description

We offer more than a job, we offer a career!

We support our employees to shape their career by encouraging continuing education and investing in training and development.
We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
We recognize the importance of work-life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

We are looking for a Client Service Representative to join our team in our Toronto office!

As a Client Service Representative, you will be responsible to maintain and service a profitable book of business based upon the company’s objectives and individual business plans.

If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team!

Your day as a client service representative

Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
Prepare proposals for renewals and new business.
Respond to telephone calls and written inquiries from clients and underwriters.
Work with the Client Executives and Client Service Managers in negotiating with Insurers and/or changes, renewals and new business where applicable.
Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
Create abeyance and follow up for outstanding items from underwriters, markets and clients.
Market own new business and renewals when necessary.
Monitor and follow up on outstanding client’s receivables.
Create and streamline processes.
Responsible for monthly Bordeaux, where required
Invoice and manage receivables.
Other miscellaneous duties and special projects as required.

Our ideal candidate

Minimum 3 years industry related experience
Professional designation required (RIBO)
Good knowledge of markets and their policy wordings
Strong verbal and written communication skills
Ability to work well independently, as part of a team
Strong experience with Microsoft Office applications
Good knowledge of Intact Broker Portal and EPIC is an asset
Effective time management and organizational skills
Customer focused and service oriented.
High attention to detail.

This posting is for an existing vacancy position.

The expected salary for this role ranges from $55,000 to $85,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of over 1,500 professionals located in 27 offices across the country. Thanks to its Local International Office Network of independent brokers (LION), BFL CANADA provides clients with privileged access to insurance partners in over 140 countries, helping to support their operations both in Canada and globally.

Our BFL Toronto office is located in beautiful downtown, in the core of the Financial District. Easily accessible by public transit, our office is close to a plethora of top-notch restaurants, ideal for enjoyable lunches or drinks after work. Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Let’s stay in touch: follow us on LinkedIn to get privileged access to our activities and see our other job opportunities.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

BFL CANADA does not use any Artificial Intelligence tool or technology to screen, evaluate, or select applicants.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.

Apply About employer

More about this job

Responsibilities

The Client Service Representative is responsible for maintaining and servicing a profitable book of business by managing renewals, new business proposals, and client inquiries. They will also collaborate with Client Executives to negotiate with insurers and ensure all policy documentation is accurate and complete.

Requirements

Candidates must have at least 3 years of industry-related experience and hold a professional RIBO designation. Strong communication skills, proficiency in Microsoft Office, and a detail-oriented approach are essential for success in this role.

Skills

Client service
Insurance brokerage
Risk management
Policy documentation
Negotiation
Time management
Organizational skills
Communication skills
Microsoft Office
Intact Broker Portal
EPIC
Attention to detail
Customer focused
Service oriented

Benefits

Medical coverage
Dental coverage
Telemedicine
Employee and family assistance program
Retirement and savings programs
Wellness allowance
Social activities and events

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Risk Management
Brokerage
RIBO
Client Service
Policy Wordings
Underwriting
Renewals
Microsoft Office
Intact Broker Portal
EPIC
Financial District
Hybrid Work
Employee-owned
Consulting

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