Customer service jobs in Canada

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Added 5 hours ago
RT
Automobile dealerships service representative
Roussel Toyota
Miramichi, NB
- Full-time
Added 7 hours ago
R
Customer Service Associate - Paint
RONA
AB · Edmonton, AB
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 9 hours ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Beamsville, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 9 hours ago
SE
Customer Service Representative
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email,…
Added 10 hours ago
Customer Service Representative
U-Haul
Victoria, BC
…in search of friendly, motivated people for the position of Customer Service Representative (Seasonal). As a Customer Service Representative, you will work as part of a supportive team to…
Added 10 hours ago
A
Client Service Representative - Cardston (12 Months Term)
ATB
Cardston, AB
- Full-time
Proven customer service and/or sales experience.
Added 10 hours ago
A
Client Service Representative - Sherwood Park Wye Garden
ATB
Sherwood Park, AB
- Full-time
Proven customer service and/or sales experience.
Added 11 hours ago
GC
Customer Service Representative/Dispatch
GMS Canada
Owen Sound, ON
- Full-time
The customer service representative must provide exceptional customer service to all customers and employees. The ideal candidate should thrive in a fast-paced, hands-on environment.…
Added 12 hours ago
N
Customer Service Representative
Nutrien
Falher, AB
- Full-time
Must possess a valid Canadian driver’s license
Added 12 hours ago
AF
Client Service Representative - Cardston (12 Months Term)
ATB Financial
Cardston, AB
- Contract
Proven customer service and/or sales experience.
Added 12 hours ago
AF
Client Service Representative - Sherwood Park Wye Garden
ATB Financial
Sherwood Park, AB
- Full-time
Proven customer service and/or sales experience.
Added 13 hours ago
RS
Customer Service Associate II
Ryder System, Inc.
Woodstock, ON
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 13 hours ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 13 hours ago
PC
Customer Service Representative - Technical Service
Patterson Companies, Inc.
Montreal, QC · QC - Montreal - Dental Canada
- Full-time
As a Customer Service Representative - Technical Service for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related…
Added 13 hours ago
YU
Bookstore Customer Service Assistant
York University
Toronto, ON
- Contract
Added 13 hours ago
R
Customer Service Associate - Seasonal
RONA
Maple, ON
- $17.8 to $18.9 CAD / hour
- Temporary
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 13 hours ago
K
Mail Clerk
Kelly
Vancouver, BC
- $19.75 CAD / hour
- Full-time
…a Banking Retail Branch. This is a back-office role with no customer-facing phone work. You’ll work with internal teams to prepare, scan, review, and securely store branch…
Added 14 hours ago
B
Customer Service Representative
BMO
Campbellford, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 hours ago
B
Customer Service Representative
BMO
Cobourg, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 hours ago
TH
Customer Service Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not…
Added 14 hours ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Quispamsis, NB
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 14 hours ago
DT
Customer Service Associate
Dollar Tree Stores
Orangeville, ON
- Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 14 hours ago
YC
Customer Service Representative
Yamaha Corporation
Toronto, ON
- Full-time
Reporting the Supervisor, Customer Service, the Customer Service Representative will be responsible for providing efficient and courteous service to all customers across Canada both in…
Added 15 hours ago
GF
Customer Service Representative (Motivator) - Halifax Barrington Place
GoodLife Fitness
Halifax, NS
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 15 hours ago
GF
Customer Service Representative (Motivator) - Calgary Deerfoot City
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?

Bison Transport

Customer Service Assistant - Mississauga Office

Mississauga, ON, L4W 3W5, Canada

Full-time

Apply on careers.bisontransport.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.

The Customer Service Assistant (CSA) is responsible for performing duties dealing with the day-to-day coordination of freight and truck movement in a particular region. In supporting their regional team, the CSA will have routine customer contact and be able to execute the detailed and administrative work. The successful candidate is required to learn new computer programs and systems applications along with learning a working knowledge of the industry and Bison's network including new terminology and a detailed knowledge of North American geography.

Specific Responsibilities include:

Accountable to enter designated orders for the assigned region, confirming all details are updated and the orders are complete for dispatch with all necessary information.
Updating customers on status of shipments as requested and producing and distributing regular reports of status for selected accounts.
Ensuring Shipping and delivery appointments are secured and updated in the system with a prescribed lead time.
Building relationships with shippers and consignees in order to manage appointment scheduling that meets the needs of the customer, as well as Bison's operation.
Handing customer inquiries off the general queue in a pleasant and efficient manner.

Our Ideal Candidate will possess:

Prior Transportation, and/or Logistics experience is an asset.
Sound analytical and critical thinking skills.
Proven communication and time-management skills.
Proven ability to provide exceptional customer service to internal and external customers.
Ability to communicate both in-person and over the phone.
High attention to detail and accuracy integrity with data collection and order entry.
Ability to thrive in a fast-pace, deadline-oriented environment.
Strong customer service and relationship-building skills.
Strong ability to adapt to varying situations.
Strong organizational skills with the ability to multitask, manage multiple accounts, competing priorities and meet timelines.

Shift: Monday to Friday, standard business hours. Candidates must be flexible, as this role may transition to a modified shift schedule in the future to support evolving business needs.

This job is classified under NOC Code: 64409.

Why Bison:
•   Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
•   Dispersed work environments that promote a healthy work-life balance
•   Meaningful and impactful work and projects with an essential service provider
•   Join our engaging Wellness Program & extracurricular sports teams

About Bison:
•   Celebrating over 50 years in Business
•   Active in giving back through Corporate Social Responsibility and Charitable Giving
•   Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

Apply on careers.bisontransport.com About employer

More about this job

Responsibilities

Coordinate freight and truck movements for the assigned region, enter complete orders for dispatch, and secure and update shipping and delivery appointments. Respond to customer inquiries, provide shipment status updates, and build relationships with shippers and consignees while supporting regional operations.

Requirements

Transportation or logistics experience is an asset, and candidates should demonstrate strong customer service, communication, analytical, organizational, and time-management skills. The role requires accuracy in data collection and order entry, adaptability, multitasking, and the ability to work in a fast-paced, deadline-oriented environment.

Skills

Customer Service
Communication
Time Management
Analytical Thinking
Critical Thinking
Attention to Detail
Data Accuracy
Order Entry
Organization
Multitasking
Relationship Building
Adaptability
Appointment Scheduling
Shipment Tracking
Freight Coordination
North American Geography

Benefits

Coaching and Training
Work-Life Balance
Wellness Program
Extracurricular Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Transportation
Logistics
Freight Coordination
Truck Movement
Order Entry
Dispatch
Shipment Status
Shipping Appointments
Delivery Appointments
Customer Inquiries
Shippers
Consignees
Regional Operations
Reports
Data Collection
Computer Programs
Systems Applications
North American Geography
Internal Customers
External Customers
Deadline-Oriented Environment

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Customer service jobs in Canada

Automobile dealerships service representative

Customer Service Associate - Paint

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative

Customer Service Representative

Client Service Representative - Cardston (12 Months Term)

Client Service Representative - Sherwood Park Wye Garden

Customer Service Representative/Dispatch

Customer Service Representative

Client Service Representative - Cardston (12 Months Term)

Client Service Representative - Sherwood Park Wye Garden

Customer Service Associate II

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer Service Representative - Technical Service

Bookstore Customer Service Assistant

Customer Service Associate - Seasonal

Mail Clerk

Customer Service Representative

Customer Service Representative

Customer Service Associate Part Time - 7255 Cranbrook

Post Office Clerk, Hourly Part Time Day Greenlight Requisition

Customer Service Associate

Customer Service Representative

Customer Service Representative (Motivator) - Halifax Barrington Place

Customer Service Representative (Motivator) - Calgary Deerfoot City

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Advertised starting pay

Where work happens

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Customer service jobs in Canada