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Added 4 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 4 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 8 hours ago
M
Business System Analyst
Microserve
Port Coquitlam, BC
- Full-time
Analyze data, identify opportunities for process improvement, and collaborate with cross-functional teams to implement solutions that enhance retail operations. This includes:
Added 10 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…improvement? Fraser Health is seeking a talented Business Systems Analyst to support the MEDITECH Expanse program within our Quality Assurance and Testing portfolio. This is an exciting…
Added 17 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 17 hours ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 19 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 19 hours ago
PG
Senior Business Analyst, Change Management
Peoples Group
Toronto, ON
- Full-time
…central point of coordination between business units and cross-functional stakeholders, ensuring proposed changes are clearly defined, business requirements are appropriately assessed and…
Added 23 hours ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
5–8 years of experience in a Systems Analyst, Functional Consultant, or similar IT role supporting digital commerce platforms, customer portals, web applications, and large-scale…
Added 1 day ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
Requirements & Story Translation: Run discovery sessions with cross-functional business stakeholders to gather complex operational requirements. Translate business needs into clear,…
Added 1 day ago
LK
Supervised Behaviour Therapist (Instructor Therapist)
Lumino Kids Development Centre
Cambridge, ON
- Contract
Implement individualized teaching and behaviour support programs under the direction of the supervising clinician or Board Certified Behavior Analyst (BCBA).
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM ERP…
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
…Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce Information Network (WIN) system - a business-critical Oracle PeopleSoft HCM 9.2…
Added 1 day ago
Product Analyst
Konrad
Toronto, ON
As a Product Analyst, you are an early-to-mid career professional with a strong foundation in data-driven decision making and a desire to grow both your product and consulting skill set.…
Added 1 day ago
Data Analyst
Konrad
Toronto, ON
Minimum 2+ years of experience in a data analyst, business intelligence, or analytics-focused role
Added 1 day ago
L
Procurement System Specialist
Ledcor
Calgary, AB · Edmonton, AB
- Full-time
You will require deep functional knowledge of Procure-to-Pay (P2P) and Source-to-Contract (S2C) processes, hands-on Coupa configuration and integration experience, and the ability to…
Added 1 day ago
MC
Sr Customer Forecasting Analyst - Walmart
Mattel Canada
Mississauga, ON
- Full-time
The Sr. Customer Fulfillment Analyst owns the end-to-end customer order process, from order receipt through fulfillment and delivery, with a focus on achieving “The Perfect Order.” This…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…
Added 1 day ago
SM
RQ11667 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, process modelling, workflow optimization, database analysis, and stakeholder…

Black Diamond Group

Business Analyst - IT

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Black Diamond Group owns and operates a portfolio of businesses specializing in modular buildings and remote and temporary workforce housing solutions, along with a digital marketplace for business-to-business crew travel management. We create value by providing differentiated solutions. We believe each customer and each project is unique and that we can tailor a combination of products and services that deliver an enhanced outcome. Our Way is to Create a Better Way – this is our challenge, our call to action, our why!

We believe that a clear strategic vision, with measurable objectives, along with disciplined accountability and data-based decision-making leads to successful outcomes. When we couple this approach with our values-driven, collaborative, safety conscious culture, we achieve top decile performance, deliver results, and have fun while doing it!

We offer careers, not jobs, and we strive for an environment where the best people come to work and feel rewarded for their contributions. We are a team of the best and the brightest in industry, and since our inception, we have led with a people-first approach. We give our employees ample opportunity to pursue their interests and passions and support them as their careers progress.

Black Diamond Group’s IT department is looking for full-time position for Business Systems Analyst, ITThis role is hybrid - in-office with 20% flexibility to work from home.

Reporting to the GM, IT, the Business Systems Analyst acts as the bridge between business stakeholders and IT delivery teams, translating business needs into clear, actionable requirements for technology initiatives.

The role leads requirements discovery, analyzes business processes, identifies gaps, and ensures complex projects have defined scope, business rules, data needs, integrations, workflows, security considerations, reporting requirements, and acceptance criteria before implementation begins.

This role requires a technically minded analyst who understands enterprise applications, system configuration, data flows, integrations, reporting, and software delivery concepts well enough to produce implementation-ready work for technical teams.

Duties And Responsibilities

Business Analysis and Requirements Gathering
Lead requirements gathering and discovery sessions with business users, IT teams, vendors, and system owners.
Define and document business problems, objectives, scope, assumptions, constraints, dependencies, risks, and success criteria.
Elicit, analyze, document, validate, and prioritize functional and non-functional requirements.
Identify missing requirements, conflicting information, undefined business rules, exceptions, and edge cases.
Translate business needs into implementation-ready artifacts, including user stories, work items, acceptance criteria, process flows, configuration details, data mappings, integration requirements, and reporting requirements.
Maintain traceability between business objectives, requirements, testing, and delivered functionality.
Obtain appropriate stakeholder validation and agreement on requirements.

Business Process and Systems Analysis

Document and analyze current-state and future-state business processes.
Identify opportunities to simplify, standardize, automate, or improve business processes.
Document workflows, approvals, business rules, system interactions, integrations, data flows, permissions, and reporting needs.
Assess gaps between business requirements and existing system capabilities.
Work with technical teams and vendors to evaluate solution options and ensure proposed solutions meet business requirements.
Support root-cause analysis and resolution of business and system issues.

Project Intake and Delivery Support

Work with business stakeholders and IT leadership to assess and validate new technology requests and initiatives.
Assist in defining project scope, objectives, deliverables, dependencies, risks, feasibility, and expected business value.
Support evaluation of software products, platforms, vendors, and implementation approaches.
Ensure requirements and key decisions are sufficiently defined before work is assigned to technical delivery teams.
Work closely with developers, administrators, and vendors throughout implementation to clarify requirements and resolve questions.
Identify and communicate changes in scope, requirements, risks, dependencies, and outstanding decisions.
Support backlog refinement and prioritization where Agile delivery methods are used.

Testing and User Acceptance

Develop UAT scenarios, test cases, and expected outcomes based on approved requirements.
Coordinate and facilitate User Acceptance Testing with business stakeholders.
Track defects, gaps, and outstanding requirements through resolution.
Validate that system configuration, workflows, reporting, integrations, and delivered functionality meet documented business requirements.
Assist with defect triage and determine whether issues represent defects, configuration issues, misunderstood requirements, or new requirements.

Stakeholder Relations and Documentation

Maintain alignment between business stakeholders, IT delivery teams, vendors, and project stakeholders throughout discovery, implementation, testing, and support transition.
Build effective relationships with business leaders, subject matter experts, technical teams, vendors, and project stakeholders.
Maintain accurate, current, and controlled project, requirements, and decision documentation.
Support change management, user documentation, training materials, and implementation communications where required.
Proactively identify and communicate issues, risks, dependencies, decisions, and required actions.
Continuously identify opportunities to improve business analysis practices, IT delivery processes, documentation, and stakeholder engagement.

Qualifications And Experience

Post-secondary education in Business Analysis, Information Technology, Computer Science, Business Administration, or related discipline, or equivalent professional experience.
Demonstrated experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role supporting technology initiatives.
Experience gathering and documenting requirements for enterprise applications, software implementations, or complex technology projects.
Experience working with business stakeholders, technical teams, vendors, and implementation partners.
Experience creating functional requirements, user stories, acceptance criteria, process maps, test cases, and other business analysis artifacts.
Strong understanding of enterprise applications, business processes, data, integrations, reporting, permissions, and system configuration.
Experience with Jira, Azure DevOps, Project/Planner, or similar relevant tools preferred.
Experience with ERP, CRM, financial, operational, reporting, asset management, or other enterprise systems is considered an asset.
Familiarity with APIs, integrations, databases, identity and access management, and enterprise application architecture is considered an asset.
Business Analysis certifications are considered an asset.

Core Competencies

Strong analytical and structured problem-solving skills.
Excellent requirements discovery, analysis, validation, and documentation skills.
Ability to identify gaps, inconsistencies, assumptions, risks, and edge cases.
Strong written and verbal communication skills, with the ability to translate between business and technical audiences.
Strong facilitation and stakeholder management skills.
Ability to challenge assumptions, clarify ambiguity, and identify gaps diplomatically.
Strong attention to detail and organizational skills.
Ability to manage multiple concurrent initiatives and competing priorities.
Ability to work independently and take ownership of requirements from discovery through implementation and validation.

For more information, please visit www.BlackDiamondGroup.com

We are an Equal Opportunity Employer

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally-protected factors. Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: Black Diamond Group

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More about this job

Responsibilities

Lead discovery and translate business needs into validated, implementation-ready requirements, process documentation, and delivery artifacts for technology initiatives. Coordinate with stakeholders, IT teams, and vendors through solution evaluation, implementation, user acceptance testing, and issue resolution.

Requirements

The role requires relevant post-secondary education or equivalent experience, along with demonstrated experience as a business or systems analyst supporting technology initiatives. Candidates should be skilled in requirements analysis and documentation, enterprise systems, stakeholder collaboration, and business analysis artifacts; experience with delivery tools and enterprise platforms is an asset.

Skills

Requirements Gathering
Business Process Analysis
Requirements Documentation
Stakeholder Management
Process Mapping
User Stories
Acceptance Criteria
Systems Analysis
Enterprise Applications
Data Mapping
Integration Analysis
Reporting Requirements
User Acceptance Testing
Defect Triage
Jira
Azure DevOps

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Business Analysis
Requirements Discovery
Functional Requirements
Non-Functional Requirements
User Stories
Acceptance Criteria
Process Mapping
Business Rules
Data Flows
Data Mapping
Integrations
APIs
Databases
Enterprise Applications
System Configuration
Reporting
Permissions
Identity And Access Management
Enterprise Application Architecture
User Acceptance Testing
Defect Triage
Agile
Jira
Azure DevOps
Project/Planner
ERP
CRM
Financial Systems
Asset Management

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