About Blue Ocean Contact Centers
Affordable, onshore & nearshore, high-touch customized contact center solutions for brands who care deeply about the CX.
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 501-1,000 employees
- Headquarters
- Halifax, NS
- Founded
- 1994
- Company type
- Privately Held
Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:
*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support) *Onshore support provided by agents across Canada *Nearshore support provided by agents in the Dominican Republic *Founded in 1994 *800+ employees in two centers (both in Canada) *Privately-owned *Offering PCI-compliant solutions *Minimum program size: 20 FTE *Bilingual support for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.
Specialties
- Inbound Customer Support
- Tech Support
- Outsourced Customer Service
- Issue Resolution
- and Order Management
Company locations
7051 Bayers Road, Suite 400, Halifax, NS B3L 4V2, CA
Locations listed on the company profile. These may include offices outside Canada, and not every location is hiring.
Business areas
- Outsourcing
- Telecommunications Services
- Telecommunications
On LinkedIn
- Followers
- 6,591
- People linked to this company
- 519
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Employer category
Other employer
Estimated from the company profile. This category has not been confirmed by the employer.