Company Description Boathouse and Blackwell Supply Company are Canadian-owned retail brands that began in 1973 in St. Catharines, Ontario, originally known as Arlies and focused on active lifestyle apparel and equipment. The company has grown to more than 80 Boathouse stores across Canada, along with a nationwide chain of lifestyle shoe stores under the Blackwell Supply Company banner. Boathouse/Blackwell Supply Company serves outdoor enthusiasts and lifestyle-focused customers with a curated selection of leading brands. The assortment includes popular names such as Vans, Billabong, Converse, Champion, Adidas, Fila, Puma, Obey, RVCA, and Volcom. Team members join a dynamic retail environment centered on style, performance, and customer experience.
Role Description The Assistant Manager is a full-time, on-site role located in Vernon, BC, supporting the Store Manager in the daily operation of the store. This role oversees sales floor activities, helps lead and motivate the team, and ensures exceptional customer service standards are consistently met. The Assistant Manager assists with staff scheduling, training, and coaching, and contributes to driving sales through effective merchandising and promotion execution. Daily responsibilities include monitoring store performance, handling customer inquiries and issues, maintaining visual standards, and ensuring adherence to company policies and procedures. The role also supports inventory control, loss prevention practices, and contributes to a positive, inclusive, and engaging work environment.
Qualifications
- Candidates should possess retail leadership and supervision skills, including experience supporting or leading a store team and managing daily operations.
- Candidates should possess customer service and sales skills, including the ability to build rapport, resolve concerns, and drive add-on sales in a fast-paced environment.
- Candidates should possess merchandising and visual presentation skills, with an eye for brand representation, product placement, and maintaining store standards.
- Candidates should possess communication and interpersonal skills, including clear verbal and written communication and the ability to collaborate with diverse team members.
- Candidates should possess organizational and problem-solving skills, including time management, attention to detail, and sound judgment in prioritizing tasks.
- Relevant qualifications include prior experience in fashion or lifestyle retail, familiarity with POS systems and basic computer skills, and availability for evenings, weekends, and holidays.
- Additional beneficial qualifications include experience with inventory management and loss prevention, an interest in active and lifestyle brands, and a commitment to fostering an inclusive, respectful workplace.
