Boston Pizza Rockland is looking for friendly, energetic, and customer-focused Servers to join our team. As an essential part of the Front of House team, you will help create an exceptional dining experience for every guest, from arrival to departure.
The successful candidate will be responsible for providing attentive service, taking orders, serving food and beverages, preparing cocktails and other drinks, and building positive relationships with guests through friendly conversation and excellent customer service.
We are looking for individuals who thrive in a fast-paced restaurant environment, work well as part of a team, and are committed to maintaining a fun, safe, and welcoming atmosphere for both guests and colleagues.
Key Responsibilities
Welcome guests and provide friendly, attentive, and professional service.
Take food and beverage orders accurately and efficiently.
Prepare and serve cocktails, alcoholic beverages, and non-alcoholic drinks according to Boston Pizza standards, where applicable.
Serve food and beverages promptly while ensuring accuracy and quality.
Build positive relationships with guests through conversation and personalized service.
Communicate effectively with kitchen staff and other Front of House team members to ensure smooth service.
Maintain cleanliness and organization of the bar and service areas.
Follow all food safety, sanitation, and workplace health and safety procedures.
Ensure compliance with applicable alcohol service regulations and responsible serving practices.
Handle guest questions, requests, and concerns professionally.
Contribute to a positive, respectful, and team-oriented workplace culture.
Qualifications
Previous experience in serving is an asset but not required.
Strong customer service and communication skills.
Friendly, outgoing, and positive attitude.
Ability to work efficiently in a fast-paced environment and remain calm under pressure.
Strong teamwork, organization, and multitasking skills.
Attention to detail and commitment to providing excellent service.
Willingness to learn Boston Pizza’s service standards, menu, and beverage preparation procedures.
Availability to work flexible shifts, including evenings, weekends, and holidays, as required.
Must meet the legal requirements for serving alcohol in Ontario, where applicable.
Why Work at Boston Pizza Rockland?
Flexible scheduling to support work-life balance.
Opportunities for career growth within the restaurant and Boston Pizza organization.
Training and professional development opportunities.
Access to mentorship programs and leadership development initiatives.
A respectful and supportive workplace where team members’ feedback matters.
Employee recognition and reward programs.
Opportunities to build relationships and contribute to the local community.
Eligibility for the Boston Pizza Scholarship Program, subject to program requirements.
Compensation
Hourly Wage: $17.95 per hour
About Boston Pizza
With more than 50 years of history, Boston Pizza is one of Canada’s leading casual dining restaurant brands. The company is committed to employee development, integrity, community involvement, and innovation.
At Boston Pizza Rockland, we value teamwork, hospitality, and a commitment to exceeding guest expectations. Join our team and help create memorable dining experiences in a fun, welcoming, and supportive environment.