Clerk, customer service
- 24 rue Sainte-Anne, Québec, QC, G1R 3X3, Canada
On-site
$19 to $24 CAD / hour · Full-time
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Job details
- Pay
- $19 to $24 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 30 to 40 hours per week
- Posting language
- English
- Posted
Original job description
- Location 24 rue Sainte-AnneQuébec, QCG1R 3X3
- Work location On site
- Salary$19.00 to $24.00HOUR hourly (To be negotiated) / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Evening, Weekend
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3690957
Overview
Languages
Bilingual
Education
- No degree, certificate or diploma
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop communication strategies
- Evaluate communication strategies and programs
- Implement communication strategies and programs
- Produce informational materials to increase awareness of services available
- Train staff
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Additional information
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
Financial benefits
- Gratuities
- Group insurance benefits
Long term benefits
- Long-term care insurance
Other benefits
- Subsidised public transportation