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Location
Calgary, ABT3J 5H2
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Work location
On site
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Salary$34.00HOUR hourly / 32 to 35 hours per week
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Terms of employment
Permanent employmentFull time
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Early morning, Morning, Day, Evening, Weekend
- Starts as early as 2026-10-01
- vacancies
2 vacancies
- Source
Job Bank
#3676369
Overview
Languages
English
Education
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
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Relocation costs not covered by employer
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Willing to relocate
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Help desk
Responsibilities
Tasks
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Give access to computer networks
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Respond to users experiencing difficulties with computer
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Participate in the redesign of applications and other software
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Supervise other technical support workers in this group
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
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Perform Web-server backup and recovery operations
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Provide customer service
Additional information
Security and safety
Transportation/travel information
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Own transportation
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Own vehicle
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Public transportation is available
Work conditions and physical capabilities
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Fast-paced environment
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Work under pressure
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Tight deadlines
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Repetitive tasks
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Handling heavy loads
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Physically demanding
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Manual dexterity
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Attention to detail
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Ability to distinguish between colours
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Sound discrimination
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Sitting
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Combination of sitting, standing, walking
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Standing for extended periods
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Bending, crouching, kneeling
Own tools/equipment
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Computer
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Internet access
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Cellular phone