DESCRIPTION
BRC is looking for an enthusiastic and passionate individual to join our extraordinary and growing team as a Director of Manufacturing. BRC is a modern office furniture manufacturer, focused on creating meaningful and inspirational workplace experiences. The successful candidate will have the opportunity to work with BRC’s motivated and engaging Team, where inclusivity, diversity, and positive work experiences is our top priority.
POSITION SUMMARY
The Director of Manufacturing will be responsible for providing strategic operational leadership and daily executive oversight across the BRC Group of Companies manufacturing, engineering, quality, facilities, and production support functions including, but not limited to, BRC and Woodlore. Reporting directly to the Vice President of Operations, they will directly manage mid to senior level leadership across Production, Quality, Engineering, Facilities & Maintenance, and Production Planning & Scheduling. The Director will drive operational excellence, maximize plant throughput and material efficiency, maintain strict Health & Safety and Quality Management Systems (including ISO and BIFMA standards), execute long-term capital planning, and foster a positive, high-performing team environment.
RESPONSIBILITIES
- In partnership with executive leadership, establish and maintain the overall strategic vision, operational objectives, and continuous improvement initiatives across all internal plant operations.
- Direct management oversight of manager-level positions including Production Manager, Quality Manager, Engineering Manager, Director of Facilities and Maintenance, and Production Planning and Scheduling Manager.
- Champion all Health and Safety awareness and legislation compliance; actively participate with the JHSC, HR, and the H&S Manager to create an accident-free workplace and ensure strict adherence to SOPs, Fit for Duty, and hazard reporting protocols across all facilities.
- Oversee the Quality Management System, including ISO 9001 and 14001 external audits, BIFMA Level certification processes, standardized sampling/inspections (across processing centres, sorting, assembly, packaging, and shipping), and Engineering Change Requests (ECRs).
- Review quality metrics, deficiency tracking, and root-cause analyses to resolve recurring product non-conformances and manage supplier non-conformance action plans.
- Direct facilities management activities, ensuring the suitability of security, physical assets, grounds, housekeeping, HVAC, roofing, fire sprinkler systems, environmental compliance, and company-owned vehicles.
- Oversee short- and long-term capital planning, equipment asset cataloging (by manufacture and in-service dates), machinery relocations, building renovations, and new equipment purchasing, delivery, and installation negotiations.
- Direct preventative maintenance plans (quarterly/yearly) for facilities, machinery, and equipment, and managing emergency facility repairs with external contractors and vendors.
- Align customer demand and inventory management with Production Planning & Scheduling to optimize capacity, material staging, and delivery timelines.
- Develop and monitor functional performance against operational targets, analyzing daily, monthly, and annual KPIs to drive financial performance against departmental budgetary commitments.
- Administer staffing, performance management, training, and succession planning in accordance with HR policies while maintaining high team morale and a strong business ethic.
- Handle escalated customer inquiries and complaints, presenting options and updating work orders to resolve issues quickly and effectively.
- Support company development activities, including business expansion, acquisitions, and the disposition of obsolete equipment and assets.
- Other duties as assigned.
QUALIFICATIONS
- 10+ years of progressive manufacturing and facilities leadership experience, with at least 5+ years managing manager-level direct reports in a complex plant environment.
- Furniture knowledge, or experience at an office furniture dealer and/or furniture manufacturer.
- Expert Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Visio) and ERP/MRP production software.
- Bachelor’s Degree in Engineering, Operations Management, Industrial Management, or a related field.
- Comprehensive working knowledge of ISO 9001 and 14001 standards, BIFMA Level certifications, Lean Manufacturing/Continuous Improvement, and Occupational Health & Safety legislation.
- Strong financial acumen, including P&L management, departmental budget preparation, cost control, and short/long-term capital expenditure planning.
- Valid driver's license.
- Eligible to work in Canada.
WORKING CONDITIONS
- Physical ability to conduct facility walk-arounds, machinery inspections where required, stand for prolonged periods of time and lift up to 50 lbs. as required.
- Overtime and irregular extended hours as required to support multi-shift operations and emergency facility repairs.
Why Work for BRC?
- Inspiring team committed to a diverse, inclusive, and safe workspace.
- Opportunities for growth and advancement
- Various social and recreational activities
BRC is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.
