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Added 14 hours ago
BH
Switchboard Operator – Switchboard #495-26
Brightshores Health System
Owen Sound, ON
- Part-time
Added 14 hours ago
BH
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Brightshores Health System
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Brightshores Health System
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Brightshores Health System

Switchboard Operator – Switchboard #495-26

Owen Sound, ON, Canada

WAGE RATE: $25.900 – $27.915 · Part-time

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Job details

Pay: WAGE RATE: $25.900 – $27.915
Job type: Part-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Categories: Clerical / Administration

Location(s): Owen Sound

Types: Part Time

POSITION TITLE: SWITCHBOARD OPERATOR

DEPARTMENT: SWITCHBOARD

POSITION LOCATION: OWEN SOUND

UNION AFFILIATION: OPSEU – CLERICAL

STATUS: PART-TIME

REASON TO POST: DIRECT REPLACEMENT

WAGE RATE: $25.900 – $27.915

Reporting to the Manager, Registration and Switchboard, the Switchboard Operator is responsible for answering and directing incoming telephone calls to the Brightshores hospitals. Duties include but are not limited to: all paging services (overhead and Spok Messenger); parking lot(s) entry and exit gates; visitor information. This position also responds to contingency codes and alarms, monitors alarms, and various clerical duties as assigned. This position is required to work all shifts 24/7.

Required

Qualifications / Skills / Abilities:

High School Diploma and relevant business office experience and/or equivalent business education
Excellent interpersonal and communication skills
Attention to detail and accuracy
Patient-service focused
Ability to multi-task
Availability to work all shifts
Experience working on a switchboard preferred
Knowledge of Microsoft Office applications Word (to be tested)
Typing speed of 30 wpm (to be tested)
Ability to understand verbal and written instructions
Recent satisfactory performance and attendance records
Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

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More about this job

Responsibilities

Answer and direct incoming telephone calls for Brightshores hospitals, provide paging services, manage parking lot entry and exit gates, and provide visitor information. Respond to contingency codes and alarms, monitor alarms, and perform assigned clerical duties.

Requirements

Requires a high school diploma and relevant business office experience, equivalent business education, or both; switchboard experience is preferred. Candidates need strong communication and interpersonal skills, accuracy, multitasking ability, availability for all shifts, Microsoft Word proficiency, typing speed of 30 words per minute, and a commitment to patient safety and workplace safety.

Skills

Telephone Call Handling
Call Routing
Paging Services
Spok Messenger
Alarm Monitoring
Contingency Code Response
Visitor Information
Clerical Administration
Microsoft Word
Typing
Interpersonal Communication
Attention to Detail
Accuracy
Multitasking
Patient Service
Patient Safety

Visa sponsorship

Not detected in the job text

Keywords

Switchboard Operator
Telephone Call Handling
Call Routing
Brightshores Hospitals
Paging Services
Spok Messenger
Parking Gates
Visitor Information
Contingency Codes
Alarm Monitoring
Clerical Duties
Business Office Experience
Microsoft Office
Microsoft Word
Typing Speed
Patient Service
Patient Safety
Health And Safety
OPSEU
All Shifts

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