Location
Brookfield Place - 181 Bay Street
Brookfield Culture
Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description
Office Services Assistant
Job Description Overview
Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office. This role is integral to deliver consistent, high-quality workplace experience in a fast-paced, client-facing environment. This unique role will support between all areas within the Office Services department.
The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.
Key Responsibilities
Mail Services
Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages
Support daily mail operations, including processing and tracking of outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries
Maintain office supply inventory and coordinate timely restocking with vendors
Process printing and binding requests
Coordinate regular updates to office bulletin boards and display materials
Facility Operations
Performs minor maintenance, troubleshooting, and repair tasks on workplace equipment and amenities to support day-to-day operations. Duties may involve handling equipment, replacing components, moving light materials, and using basic tools.
Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests
Assist with onboarding logistics, including workspace setup and access coordination
Coordinate with cleaning, catering, and office services providers to ensure service quality and consistency
Support adherence to health and safety standards and emergency procedures
Reception & Conference Services
Provide professional front desk coverage, including greeting clients and visitors and managing guest registration
Coordinate visitor access in accordance with building security protocols and internal procedures
Answer and direct incoming calls with a high level of professionalism and discretion
Manage meeting room bookings and coordinate catering requirements
Ensure pantry and common areas are consistently clean, organized, and well-maintained
Assist with event coordination and execution
Flexible Coverage
Provide coverage across multiple floors and teams based on business needs
Provide ad hoc administrative support
Adapt to shifting priorities while maintaining a high standard of service
Qualifications Required
2–5 years of experience in mail, reception, or facilities support within a corporate environment
Strong communication and interpersonal skills with a professional, client-facing approach
Highly organized with the ability to manage multiple priorities in a fast-paced setting
Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) is required.
Demonstrated ability to handle sensitive information with discretion
Post-secondary education required
Preferred
Experience in financial services or a professional services environment
Familiarity with visitor management systems and building access protocols
Experience supporting large, multi-floor office environments
Key Competencies
Strong service orientation and attention to detail
Professional presence and sound judgment
Flexibility and adaptability across responsibilities
Proactive approach to problem-solving
Collaborative and team-oriented mindset
What Success Looks Like
A consistently professional and polished front-of-house experience aligned with Brookfield’s standards
Efficient and reliable office operations across multiple teams and floors
Strong working relationships with internal stakeholders, vendors, and building management
Consistent delivery of high-quality support in a dynamic, client-facing environment
Seamless coverage across all office services functions
Salary Range: CAD $50,000 - $60,000
Position Opening Reason:
Backfill
Brookfield is committed to maintaining a Positive Work Environment that is safe, respectful; our shared success depends on it. We do not tolerate workplace discrimination, violence or harassment. We are proud to be an Equal Opportunity Employer and make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by applicable law. Applicant information is collected and handled in accordance with our Applicant Privacy Notice. As part of this commitment, we provide barrier-free and accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable human rights legislation. If you require a Human Rights Code-protected accommodation at any stage of the recruitment process, please let us know when contacted, and we will work with you to meet your needs.
