Business Program Manager
Location : Toronto, Canada
Role Overview
A business-facing Program Manager who bridges strategy and technology - translating business needs into product features and driving them to launch. Not a technical/coding role.
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Must-Have Qualifications
- Strong communication skills - written and verbal
- Business acumen - understands strategy, programs, and business operations
- Experience in Sales or Retail domain (preferred background)
- Proven experience leading Business Programs as a Program Manager on the business side
- Experience as a DRI (Directly Responsible Individual) for tools/systems
- Ability to translate business requirements into product features in collaboration with technology teams
- Salesforce exp is preferred
- Strong structured thinking with clear examples of:
o Stakeholder alignment
o Prioritization with business teams
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Day-to-Day Responsibilities
- Understand and internalize business strategy and programs
- Gather and translate business requirements into product/feature specifications
- Partner with technology teams (e.g., Salesforce or other platforms) to deliver solutions
- Lead testing and launch of new features/tools
- Serve as the business-side point of contact for tooling
