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Added 1 day ago
CC
Member Services Consultant (Don Mills, 12-Month FT Contract)
CAA Club Group
Toronto, ON
- Contract
Added 1 day ago
CC
Part Time Member Services Counsellor (Brandon, Manitoba)
CAA Club Group
Brandon, MB
- Part-time
Added 1 day ago
CC
Part Time Member Services Counsellor (Brandon, Manitoba)
CAA Club Group
Brandon, MB
- Part-time
Added 1 day ago
Claims Adjuster - Physical Damage (ON)
CAA Club Group
Mississauga, ON
Added 1 day ago
Insurance Broker (Winnipeg, Manitoba)
CAA Club Group
Winnipeg, MB
Added 2 days ago
Accountant
CAA Club Group
Thornhill, ON
Added 2 days ago
Director, Application Delivery & Support
CAA Club Group
Thornhill, ON
Added 3 days ago
Travel Consultant (FT, Sarnia)
CAA Club Group
Sarnia, ON
Added 3 days ago
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CAA Club Group
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Added 4 days ago
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CAA Club Group
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CAA Club Group
NB · New Denmark Station, New
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Underwriter (Ontario)
CAA Club Group
Thornhill, ON
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Travel Consultant (FT, Don Mills)
CAA Club Group
Toronto, ON
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Travel Consultant (Hybrid)
CAA Club Group
Thornhill, ON
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CAA Club Group
Mississauga, ON
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CAA Club Group
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CAA Club Group
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CC
Accountant (ECH-ON)
CAA Club Group
Mississauga, ON
- Contract
Added 15 days ago
Human Resources Consultant (2 year contract)
CAA Club Group
Mississauga, ON
Added 15 days ago
Senior Quality Assurance Analyst
CAA Club Group
Mississauga, ON
Added 16 days ago
Member Services Consultant (Don Mills, FT)
CAA Club Group
Toronto, ON
Added 16 days ago
ERS Controller
CAA Club Group
ON · WAHA-ON, ON
Added 19 days ago
CC
Market Research Specialist (contract)
CAA Club Group
Vaughan, ON
- Contract
Added 20 days ago
CC
Full-Time Travel Agent (Brandon, Manitoba)
CAA Club Group
Brandon, MB
- Full-time
Added 20 days ago
Emergency Road Service Advisor
CAA Club Group
ON · WAHA-ON, ON

CAA Club Group

Member Services Consultant (Don Mills, 12-Month FT Contract)

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Feb 2, 2027
Experience: 2-3 years customer service and sales experience in a retail environment
Posting language: English
Posted: Oct 19, 2026

Original job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Services (CAA SCO) is a member of the CAA Club Group of Companies.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Join our growing team where everyone belongs!

Position Details

What You Will Do

As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise.

You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.

Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement

Who You Are

2-3 years customer service and sales experience in a retail environment
Excellent communication skills both written and oral
TICO certification completion or working towards/ willing to complete
Available to work flexible store operation hours
Post-secondary education in Travel and Tourism, or related field is a strong asset

Please note that internal applicants are asked to formally express their interest by applying online no later than 5 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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More about this job

Responsibilities

Provide exceptional service to Members by selling memberships and merchandise. Make car rental reservations, take passport photos, issue International Driving Permits, and explain travel insurance options.

Requirements

Requires 2–3 years of customer service and sales experience in a retail environment, along with strong written and oral communication skills. TICO certification must be completed, underway, or willingly pursued; flexible availability is required, and post-secondary education in Travel and Tourism or a related field is an asset.

Skills

Customer Service
Sales
Written Communication
Oral Communication
Membership Sales
Merchandise Sales
Car Rental Reservations
Passport Photography
International Driving Permits
Travel Insurance
TICO Certification
Flexible Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Customer Service
Retail Sales
Memberships
Merchandise
Car Rental Reservations
Passport Photos
International Driving Permits
Travel Insurance
TICO Certification
Travel and Tourism
Member-Based Organization
Insurance
Flexible Store Hours

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