Jobs in Canada

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Added 4 months ago
I
Intermediate Building Analyst, Energy Modeling
Introba
Vancouver, British Columbia
- Full-time
We encourage all candidates to explore our total rewards offering.
Added 3 months ago
BT
Customer Experience Analyst
Beanfield Technologies Inc.
Toronto, ON · Montreal, QC
- $22 to $25 CAD / hour
- Full-time
A comprehensive total rewards package, including Traditional Spending Account (TSA) and Health Care Spending Account (HCSA) coverage to support overall well-being.
Added 4 months ago
S
Senior Product Marketing Manager
Sage
Vancouver, British Columbia
- Full-time
Analyst & PR engagement: Support analyst assessments and partner with PR to deliver impactful launch and ongoing PR activity.
Added 3 months ago
TC
Business Strategy & Continuous Improvement Analyst
Toromont Cat
Concord, ON
- Full-time
The listed base salary is just one component of our total rewards package, and performance-based or discretionary bonuses may be available.
Added 3 months ago
M
Manager, Data Analytics
McKesson
Mississauga, ON
- Full-time
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills,…
Added 3 months ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- Full-time
At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $64,000 - $71,000 + bonus + benefits,…
Added 4 months ago
TH
Direct Fulfillment Analyst (Appliances)
The Home Depot Canada
Vaughan, Ontario
- Other
…range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with…
Added 4 months ago
OM
Senior Technical Specialist, Data Automation
Ontario Medical Association
Toronto, Ontario
- Full-time
Competitive total rewards package including a hiring salary range of $96,315 - $98,640 plus pension plan and a bonus program
Added 4 months ago
IC
Financial Analyst (18 month Contract)- EN
IAMGOLD Corporation
Gogama, Ontario
- Contract
At IAMGOLD, we don’t just reward performance we invest in your potential. Our total rewards package is designed to support your well-being today and encourage your growth for tomorrow.…
Added 3 months ago
Credit Analyst, Public Fixed Income
Nicola Wealth
Toronto, ON · Vancouver, BC
…more about our complete package, visit:…
Added 3 months ago
CP
Technical Support Analyst
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements,…
Added 3 months ago
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Sr. Business Analyst (12-Month Contract)
RioCan
Toronto, ON
- Full-time
- Contract
We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life:…
Added 2 months ago
Power BI Product Specialist
Scotiabank
Toronto, ON
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation.
Added 3 months ago
CP
Application Support Analyst
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements,…
Added 4 months ago
E
PLM Laboratory Analyst (Temporary Contract) - Eurofins Enviro-Works Inc.
Eurofins
Edmonton, Alberta
- Full-time
…The organization offers competitive wages and a comprehensive total rewards package, which will be discussed during the interview…
Added 3 months ago
TM
Senior Financial Analyst
Toromont Material Handling/ Manutention Toromont
Vaughan, ON
- Full-time
Must have for this role:
Added 2 months ago
Business Systems Analyst
PCL Construction
Edmonton, AB
Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could…
Added 4 months ago
KP
Programmer Analyst - Competition ID: 4663
Kwantlen Polytechnic University
Surrey, British Columbia
- Full-time
As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood…
Added 3 months ago
B
Team Lead, Cloud Services
BDO
Vancouver, BC · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…You will also oversee the day-to-day operations of our cloud analyst team, ensuring quality, efficiency, and compliance of all cloud services…
Added 3 months ago
PS
Senior Applied AI Engineer
Public Sector Pension Investment Board
Montreal, QC
- Full-time
We offer a tailored employee experience and competitive total rewards and benefits package* designed to attract and retain global diverse talent, reward performance, and reinforce business…
Added 4 months ago
EI
Insurance Business Consultant
Echelon Insurance
Mississauga, Ontario
- Full-time
Incredible rewards, travel incentives, and product and service discounts,
Added 3 months ago
FC
Robotics Process Analyst (Multiple Openings)
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
We are seeking a highly motivated Robotics Process Analyst to design, develop, and support intelligent automation solutions that enhance operational efficiency, improve customer experience,…
Added 2 months ago
Lead Business Analyst
Scotiabank
Toronto, ON
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation
Added 3 months ago
FC
Analyst Advanced Analytics
Fidelity Canada
Toronto, ON
- Full-time
The Analyst, Advanced Analytics role plans, designs, develops, and deploys reporting and analytics throughout the organization, while objectively evaluating the effectiveness of various…
Added 3 months ago
FC
Sr. Analyst Advanced Analytics
Fidelity Canada
Toronto, ON
- Full-time
The Senior Analyst Advanced Analytics role plans, designs, develops, and deploys analytical solutions throughout the organization, while objectively evaluating the effectiveness of various…

CAAT Pension Plan

Application Support Analyst

Toronto, ON, Canada
Head Office, Canada

The target hiring salary for this position is $73,200 - $86,100. · Full-time

Apply on caatpension.wd10.myworkdayjobs.com About employer

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Job details

Pay: The target hiring salary for this position is $73,200 - $86,100.
Job type: Full-time
Posting language: English
Posted: Jul 31, 2026

Original job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking an Application Support Analyst for our Information Technology team. Reporting to the Senior Manager, Enterprise Applications & Service Delivery the Application Support Analyst is responsible for the stability, performance, and supportability of business-critical applications within the Enterprise Operations Centre (EOC), serving as the technical escalation within the support model and lead complex incident resolution and applications operate reliably in production, with a strong focus on minimizing service disruption and maintaining high service quality. The successful incumbent will drive operational excellence through proactive monitoring, root case analysis, and continuous improvement, production readiness, system maintenance, and integration activities.

As the Newest Member of our Team, You’ll:

Provide Level 2 (L2) technical and functional support for enterprise applications, managing complex incidents in alignment with service level targets.
Serve as the escalation point within L2 support, owning complex and high-impact issues requiring deep technical analysis.
Lead troubleshooting through log analysis, system diagnostics, and code-level investigation to identify root causes and restore service.
Drive root cause analysis for major incidents, implementing permanent fixes, and coordinating with engineering or vendors to address underlying defects.
Monitor application health and performance using observability tools, including alert tuning, dashboard development, and metric analysis to proactively identify and mitigate risks.
Enhance monitoring effectiveness by refining alerts, reducing false positives, and improving actionable insights.
Support application deployments, patching, and maintenance, maintaining stability, security, and operational readiness.
Lead integration support activities, including API configurations, system connectivity, and validation of data flows across platforms.
Collaborate with development, infrastructure, and vendor teams to address cross-system issues and improve end-to-end service reliability.
Contribute to team capability through technical guidance and knowledge sharing, drive efficiency and resilience via automation and process improvements, and support application upgrades and platform initiatives to ensure operational readiness and supportability.

To Succeed, You Bring:

College diploma or bachelor’s degree in computer science, computer engineering, or equivalent combination of education and experience.
A minimum of three (3) years of experience in application support within complex enterprise environments, including both cloud and on-premises systems.
Solid hands-on experience supporting modern enterprise platforms, including Microsoft Fabric, Salesforce, and ServiceNow, is required.
Strong experience supporting Microsoft Azure environments, including Windows-based systems and services.
Solid experience supporting Linux-based systems and hybrid infrastructure environments.
Proven experience with monitoring and observability platforms (e.g., Zabbix, New Relic), including alert tuning, dashboard creation, and performance metrics analysis.
Experience with scripting or programming languages (e.g., Python, PowerShell, SQL) to support automation, diagnostics, and operational efficiency.
Experience working in an ITIL based environment (Incident Management, Service Request Management, Escalation Management, SLA Adherence)
Demonstrated ability to quickly learn, adapt, and apply new technologies, tools, and application platforms in a dynamic enterprise environment, with experience in AI-enabled operations tools (e.g., AIOps, predictive monitoring, intelligent alerting, or chat-based support) considered a strong asset.

The target hiring salary for this position is $73,200 - $86,100. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

Apply on caatpension.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The Application Support Analyst is responsible for maintaining the stability and performance of business-critical applications within the Enterprise Operations Centre. This role involves leading complex incident resolution, performing root cause analysis, and managing proactive monitoring to ensure high service quality.

Requirements

Candidates must have a college diploma or bachelor's degree in computer science or a related field, along with at least three years of experience in application support. Proficiency in enterprise platforms like Microsoft Azure, Salesforce, and ServiceNow, as well as experience with scripting languages and ITIL methodologies, is required.

Skills

Application support
Incident management
Root cause analysis
Log analysis
System diagnostics
Microsoft Fabric
Salesforce
ServiceNow
Microsoft Azure
Linux
Zabbix
New Relic
Python
PowerShell
SQL
ITIL

Benefits

Defined benefit pension plan
Flexible work arrangements
Comprehensive benefits
Wellness incentives

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Enterprise Operations Centre
Incident Management
Root Cause Analysis
Microsoft Fabric
Salesforce
ServiceNow
Microsoft Azure
Linux
Zabbix
New Relic
Python
PowerShell
SQL
ITIL
AIOps
Observability
API
Hybrid Infrastructure
System Maintenance
Deployment
Performance Monitoring
Technical Escalation
Service Level Targets
Automation
Data Flows
Cloud Systems
On-premises Systems
Operational Excellence
Enterprise Applications

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Work requirements

Jobs in Canada