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Added 3 months ago
I
Senior Data Engineer
iQmetrix
Toronto, Ontario
- Full-time
The ideal candidate is a hands-on engineer with strong production experience in Python, SQL, and distributed compute environments. They should have deep familiarity with modern lakehouse…
Added 3 months ago
B
Senior Data Engineer
BrainStation
Toronto, Ontario
- $120,000 to $145,000 USD / year
- Full-time
Strong programming skills in SQL, Python, or related languages.
Added 3 months ago
AS
Associate Software Engineer / Software Engineer
Applied Systems Canada
Toronto, Ontario
- Full-time
…built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable; we’re creating a place where…
Added 3 months ago
NE
Junior Settlements Data Analyst
Nexus Energy Inc.
Toronto, Ontario
- $60,000 to $70,000 CAD / year
- Full-time
Strong working knowledge of SQL for data extraction, querying, and analysis; experience with Python, VBA, Power BI, and database systems is considered an asset. Experience supporting…
Added 3 months ago
KS
Full Stack Developer
Kumaran Systems
Toronto, Ontario
- Full-time
Seeking a talented and motivated Full Stack Developer to join our technology team. The ideal candidate will be responsible for designing, developing, and maintaining scalable web…
Added 2 months ago
TA
Senior Data Scientist - Operation Research
Tiger Analytics Inc.
Remote, Canada
- Full-time
- Remote
Strong proficiency in programming languages such as Python, Pyspark and SQL, and experience working with data analysis and machine learning libraries.
Added 1 month ago
M
Senior Data Engineer
Morningstar
Toronto, ON
- Full-time
Manage SQL scripts, Python code, and Snowflake objects in a structured and maintainable way.
Added 2 months ago
VC
Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $38.9 to $55.92 CAD / hour
- Full-time
Advanced proficiency in analytical tools and software (e.g., SQL, Python, R, Tableau, Power BI).
Added 4 months ago
C
Senior Quality Engineer (Python, SQL)
Cognizant
Halifax, Nova Scotia
- $70,000 to $90,000 CAD / year
- Full-time
As a Senior Quality Engineer, you will lead quality assurance initiatives and collaborate with cross-functional technology teams to ensure the delivery of scalable, high-performance…
Added 3 months ago
C
Senior Software Engineer
Clutch
Toronto, Ontario
- $160,000 to $200,000 USD / year
- Full-time
Experience with relational databases (PostgreSQL, MySQL, Oracle) and writing efficient SQL queries, schema design, and performance optimization
Added 3 months ago
F
Operations Automation Engineer
Forma.ai
Toronto, Ontario
- $100,000 to $120,000 CAD / year
- Full-time
…help our Customer Operations and Customer Delivery teams scale with greater speed, consistency, and…
Added 2 months ago
Senior Data Scientist
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Experience with big data technologies (e.g., Hadoop, Spark, Snowflake) and databases (SQL, NoSQL).
Added 2 months ago
TG
Business Systems Analyst
TMX Group
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Technical Stack: Proficiency in SQL and Python. Hands-on experience with modern data environments including Snowflake, AWS, and Spark.
Added 2 months ago
HP
Software Developer - Data and AI (12 month contract)
Hammond Power Solutions
Guelph, ON
- Full-time
…transformer technology. We currently have an opening for a Software Developer, Data and AI– 12 month contract, come grow with…
Added 2 months ago
G
Analyste de données / Data Scientist
Genetec
Remote, Canada
- Full-time
- Remote
Maîtrise avancée de Python (Pandas, NumPy, Scikit-learn) et expérience dans l’utilisation de bibliothèques d’apprentissage automatique
Added 2 months ago
CP
Application Support Analyst
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Experience with scripting or programming languages (e.g., Python, PowerShell, SQL) to support automation, diagnostics, and operational efficiency.
Added 2 months ago
C
Senior Business Intelligence Developer
CIRA
Ottawa, ON
- Full-time
By working with the CIRA registry team, you’ll play a part in advancing the CIRA Registry Platform, which supports a wide range of domains globally. Help us drive innovation and maintain…
Added 3 months ago
B
Senior Data Analyst, Ethics and Compliance
Bombardier
Dorval, Quebec
- Full-time
You have familiarity with Databricks and programming languages such as Python or R; this would be considered an asset.
Added 2 months ago
C
Application Support Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
…ideally within financial services or data-intensive environments, with hands-on experience across data pipelines, reporting platforms, or client-facing financial…
Added 2 months ago
M
Principal Data Scientist
Mastercard
Toronto, ON
- Full-time
Proficiency in Python, ML frameworks (Scikit-learn, PyTorch, TensorFlow), SQL, Spark, and Azure ML/Snowflake.
Added 2 months ago
Senior Software Developer
Bentley Systems
Vancouver, BC · Toronto, ON
A Senior Software Developer, Subsurface Information Management is responsible for the end-to-end design, development, and release of high-performance platform services and APIs that enable…
Added 3 months ago
C
Senior Data Engineer
ClickUp
Canada
- Full-time
Advanced Python skills with emphasis on building reusable libraries, frameworks, and tooling.
Added 1 month ago
Senior Manager, Unsecured Lending Models
Scotiabank
Toronto, ON
Highly proficient in 1 or more analytical programming languages (Python, R, SAS, etc.), SQL (, Oracle, DB2, SQL Server) and multiple environments (Unix & Windows)
Added 1 month ago
HB
Trading Production Support Engineer - Trading Firm - $80,000-$160,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $80,000 to $160,000 CAD / year
- Full-time
Skills: Linux, Python, SQL, Front Office, FIX, Finance
Added 4 months ago
WI
Actuarial Expert - Pricing Modelling
Wawanesa Insurance
Montreal, Quebec
- Other
Persuasive with the conclusions from their work. Often presents their work to Director + level. Fully proficient with Excel, SQL, R, Python, or other specialized programs.

CAAT Pension Plan

Application Support Analyst

Toronto, ON, Canada
Head Office, Canada

The target hiring salary for this position is $73,200 - $86,100. · Full-time

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Job details

Pay: The target hiring salary for this position is $73,200 - $86,100.
Job type: Full-time
Posting language: English
Posted: Jul 31, 2026

Original job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking an Application Support Analyst for our Information Technology team. Reporting to the Senior Manager, Enterprise Applications & Service Delivery the Application Support Analyst is responsible for the stability, performance, and supportability of business-critical applications within the Enterprise Operations Centre (EOC), serving as the technical escalation within the support model and lead complex incident resolution and applications operate reliably in production, with a strong focus on minimizing service disruption and maintaining high service quality. The successful incumbent will drive operational excellence through proactive monitoring, root case analysis, and continuous improvement, production readiness, system maintenance, and integration activities.

As the Newest Member of our Team, You’ll:

Provide Level 2 (L2) technical and functional support for enterprise applications, managing complex incidents in alignment with service level targets.
Serve as the escalation point within L2 support, owning complex and high-impact issues requiring deep technical analysis.
Lead troubleshooting through log analysis, system diagnostics, and code-level investigation to identify root causes and restore service.
Drive root cause analysis for major incidents, implementing permanent fixes, and coordinating with engineering or vendors to address underlying defects.
Monitor application health and performance using observability tools, including alert tuning, dashboard development, and metric analysis to proactively identify and mitigate risks.
Enhance monitoring effectiveness by refining alerts, reducing false positives, and improving actionable insights.
Support application deployments, patching, and maintenance, maintaining stability, security, and operational readiness.
Lead integration support activities, including API configurations, system connectivity, and validation of data flows across platforms.
Collaborate with development, infrastructure, and vendor teams to address cross-system issues and improve end-to-end service reliability.
Contribute to team capability through technical guidance and knowledge sharing, drive efficiency and resilience via automation and process improvements, and support application upgrades and platform initiatives to ensure operational readiness and supportability.

To Succeed, You Bring:

College diploma or bachelor’s degree in computer science, computer engineering, or equivalent combination of education and experience.
A minimum of three (3) years of experience in application support within complex enterprise environments, including both cloud and on-premises systems.
Solid hands-on experience supporting modern enterprise platforms, including Microsoft Fabric, Salesforce, and ServiceNow, is required.
Strong experience supporting Microsoft Azure environments, including Windows-based systems and services.
Solid experience supporting Linux-based systems and hybrid infrastructure environments.
Proven experience with monitoring and observability platforms (e.g., Zabbix, New Relic), including alert tuning, dashboard creation, and performance metrics analysis.
Experience with scripting or programming languages (e.g., Python, PowerShell, SQL) to support automation, diagnostics, and operational efficiency.
Experience working in an ITIL based environment (Incident Management, Service Request Management, Escalation Management, SLA Adherence)
Demonstrated ability to quickly learn, adapt, and apply new technologies, tools, and application platforms in a dynamic enterprise environment, with experience in AI-enabled operations tools (e.g., AIOps, predictive monitoring, intelligent alerting, or chat-based support) considered a strong asset.

The target hiring salary for this position is $73,200 - $86,100. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

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More about this job

Responsibilities

The Application Support Analyst is responsible for maintaining the stability and performance of business-critical applications within the Enterprise Operations Centre. This role involves leading complex incident resolution, performing root cause analysis, and managing proactive monitoring to ensure high service quality.

Requirements

Candidates must have a college diploma or bachelor's degree in computer science or a related field, along with at least three years of experience in application support. Proficiency in enterprise platforms like Microsoft Azure, Salesforce, and ServiceNow, as well as experience with scripting languages and ITIL methodologies, is required.

Skills

Application support
Incident management
Root cause analysis
Log analysis
System diagnostics
Microsoft Fabric
Salesforce
ServiceNow
Microsoft Azure
Linux
Zabbix
New Relic
Python
PowerShell
SQL
ITIL

Benefits

Defined benefit pension plan
Flexible work arrangements
Comprehensive benefits
Wellness incentives

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Enterprise Operations Centre
Incident Management
Root Cause Analysis
Microsoft Fabric
Salesforce
ServiceNow
Microsoft Azure
Linux
Zabbix
New Relic
Python
PowerShell
SQL
ITIL
AIOps
Observability
API
Hybrid Infrastructure
System Maintenance
Deployment
Performance Monitoring
Technical Escalation
Service Level Targets
Automation
Data Flows
Cloud Systems
On-premises Systems
Operational Excellence
Enterprise Applications

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