Find work in Canada.

488,425 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
CI
Sales Associate
Carters Inc.
Ottawa, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 2 hours ago
Administrative Coordinator, Academic Reviews
University of Toronto
Toronto, ON
…faculty and serving as a key administrative support for the Associate Dean, Faculty and Academic Life and their broader portfolio. Working closely with the Manager, Governance and Academic…
Added 3 hours ago
BU
Premier Client Specialist
BMO U.S.
Toronto, ON
- Full-time
Coordinates outreach efforts for seminars, campaigns, or client events.
Added 4 hours ago
TU
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…process subjected to a multi-level, rigorous, internal and external review by staff, UBC faculty committees, arm’s length external faculty peers at other national and international…
Added 7 hours ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…process subjected to a multi-level, rigorous, internal and external review by staff, UBC faculty committees, arm’s length external faculty peers at other national and international…
Added 13 hours ago
Well-Being Coordinator, College of Law
University of Saskatchewan
Saskatoon, SK
Nature of Work: Reporting operationally to the Director of Administration and working closely with the Associate Dean Academic, the Coordinator will identify the needs of the law students…
Added 15 hours ago
LC
Senior Specialist, Beauty Operations - Contract
Loblaw Companies Limited
Toronto, ON
- Full-time
Perform business reviews focused on Sales Development, Customer Experience and Business Building Tactics (i.e. Events, Services, digital tools)
Added 17 hours ago
CI
Sales Associate
Carters Inc.
Cookstown, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 1 day ago
CI
Seasonal Associate
Carters Inc.
Toronto, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 1 day ago
CI
Seasonal Associate
Carters Inc.
St. Thomas, ON
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 1 day ago
Associate, Direct Activation
WPP Media
Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 1 day ago
Associate, Direct Activation
WPP Media
Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 1 day ago
Associate, Direct Activation
WPP Media
Toronto, ON
Position: Associate (Assistant), Direct Activation
Added 1 day ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
The Event Producer is primarily responsible for the successful planning and execution of corporate events, association events, keynotes, special events and branding activations. The Event…
Added 2 days ago
CI
Seasonal Associate
Carters Inc.
AB
- Part-time
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.
Added 2 days ago
HM
Cardiac Surgery
Health Match BC
New Westminster, BC
- Full-time
The Division of Cardiac Surgery is seeking a full-time Clinical Associate with excellent clinical skills to work collaboratively with the attending cardiac surgeons, consultant physicians,…
Added 2 days ago
WD
Museum Associate - Part-time position
Western Development Museum
Moose Jaw, SK
- Part-time
The Museum Associate primarily supports the planning and delivery of programs and events at the WDM Moose Jaw. The position also provides scheduled Visitor Services coverage. Working…
Added 2 days ago
TU
Associate Recruiter Admissions Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Associate Recruiter Admissions Advisor is responsible for the implementation of a comprehensive undergraduate recruitment and admission process to ensure the university achieves new…
Added 2 days ago
PC
Cloud Architecture & Engineering, Director
Pwc Canada
Ottawa, ON · Toronto, ON
- Full-time
Present at internal and external events, contributing to PwC’s thought leadership presence.
Added 2 days ago
TU
Professional Programs Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
In addition, the Manager works closely with the SPPH Senior Education Manager as well as the Associate Director Education to lead, develop and manage strategies that span all SPPH programs.…
Added 2 days ago
TU
Department Operations and Undergraduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…processes and organizing seminars, workshops, conferences and other events. The incumbent exercises initiative and judgment to assess and respond to issues and to resolve administrative…
Added 2 days ago
TH
Associé(e) du comptoire entrepreneur (Temps plein)
The Home Depot Canada
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 days ago
TH
Associé(e) au comptoir des entrepreneurs (Temps partiel)
The Home Depot Canada
Levis, QC · Saint-Lambert-de-Lévis, QC
- Part-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 2 days ago
OA
Part-Time Reception Associate - OpenRoad Subaru Boundary
OpenRoad Auto Group
Vancouver, BC · Burnaby, British Columbia
- Part-time
Be part of a culture that celebrates you through employee recognition programs and engagement events
Added 2 days ago
CL
Residence Life Coordinator
Campus Living Centres
Coldstream, BC
- Contract
Maintain regular communication with the Property Support Residence Life Team (Director/Associate Director, Residence Life & The Student Experience).

CAAT Pension Plan

Member Care Associate (Bilingual)

Toronto, ON, Canada
Head Office, Canada

The target hiring salary for this position is $73,200.00-$86,100.00. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The target hiring salary for this position is $73,200.00-$86,100.00.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a Bilingual Member Care Associate to play an essential role as the first point of contact for CAAT Pension Plan members. The incumbent will provide exceptional service and guidance across all stages of the pension lifecycle.

The Bilingual Member Care Associate will translate complex pension concepts into clear, accessible language, enabling members to make informed decisions with confidence. Additionally, the incumbent will respond to member inquiries that can be diverse and complex in nature, providing accurate and timely information about CAAT Pension Plan provisions within the established service standards.

As the Newest Member of our Team, You’ll:

Serve as the first point of contact responding to inquiries via telephone, portal and email.
Guide members through their CAAT journey from plan enrolment to pensioner, providing real-time support.

Identify when to refer members to internal partners for additional support, processing, or escalation and collaborate to facilitate a resolution.
Review information updates provided by management to ensure knowledge level remains current and create or update template responses for members.
Function as an effective team player who participates in team meetings and events and is responsible for assigned workload.
Proactively identify value-add opportunities, providing accurate and timely information to support member decision-making
Participate in related projects as assigned by the Manager, Client Services

To Succeed, You Bring:

University degree and/or college diploma, or a combination of equivalent training, education, and experience.
Minimum three (3) years of experience in the customer service/pension/insurance/finance industry.
Experience in providing client service with an aptitude for building trusted client relationships and delivering exceptional service.
Strong proficiency in both written and spoken English and French is required to communicate complex subject matter to a wide range of audiences.
Understanding of Canadian pension and tax legislation (ITA, PBA).
Experience working within a contact center environment is considered as an asset.
Excellent oral and written communication skills to communicate complex subject matter to a wide range of audiences and adapt your style, as required.
Excellent decision-making skills to handle a wide variety of questions from clients and provide accurate information promptly.
Excellent time management skills: ability to plan and prioritize workload as well as adaptability to a changing multi-tasked environment.
Strong interpersonal skills and ability to adapt to changing environments.
Proven ability to grasp and apply complex legislation to client queries for resolution of issues.

The target hiring salary for this position is $73,200.00-$86,100.00. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

Apply About employer

More about this job

Responsibilities

The Member Care Associate serves as the primary point of contact for pension plan members, providing guidance and support throughout their pension lifecycle. They are responsible for responding to diverse inquiries via phone, portal, and email while collaborating with internal teams to resolve complex issues.

Requirements

Candidates must possess a university degree or college diploma and at least three years of experience in customer service, pension, insurance, or finance. Proficiency in both English and French is required, along with an understanding of Canadian pension and tax legislation.

Skills

Customer service
Bilingual
Pension administration
Communication
Decision-making
Time management
Interpersonal skills
Problem solving
Financial literacy
Client relations
Data entry
Conflict resolution

Benefits

Defined benefit pension plan
Comprehensive benefits
Wellness incentives
Flexible work arrangements

Visa sponsorship

Not detected in the job text

Keywords

Pension
Customer Service
Bilingual
Finance
Insurance
ITA
PBA
Client Relations
Contact Center
Retirement Security
Member Support
Tax Legislation
Communication
Hybrid Work
Professional Development

Report this job