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Added 3 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
Be a valued team member of the Development and Community Services team and assist on other operations or projects as needed.
Added 3 mins ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…City’s Occupational Health & Safety (OHS) Program. As a key member of the City’s leadership team, the Director will shape and execute a forward-looking Corporate Safety Strategy that…
Added 4 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 4 mins ago
SM
Registered Nurse, Perioperative
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a crisis and fast paced demanding environment.
Added 4 mins ago
OT
Kitchen - Graveyard
One Therapy Network
AB · Edmonton, AB
- Full-time
As a Kitchen Crew team member, you’ll help prepare the food guests love while keeping the kitchen running smoothly. This hands‑on role is perfect for someone who enjoys staying busy,…
Added 20 mins ago
OL
Education Coordinator
Oxford Learning Stoney Creek
Surrey, BC
- Full-time
As the Education Coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You…
Added 20 mins ago
AT
Flatbed Company Driver
Armour Transportation Systems
St. John's, NL
- Full-time
…750,000 square feet of warehouse space, and more than 2,000 team members, we are proud to be a Platinum member of Canada’s Best Managed Companies and a Top Fleet Employer. Armour…
Added 20 mins ago
OL
Part-Time Learning Program Administrator
Oxford Learning Centres Inc.
North Bay, ON
- Part-time
As the Program Administrator you participate in the centre's operations, including working with multiple people from centre staff to teachers and of course, the students! You will work…
Added 20 mins ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Surrey, BC
- Full-time
As the Education Coordinator you participate in the centre's operations, including working with multiple people from centre staff to teachers, to parents, and of course, the students! You…
Added 20 mins ago
Retail Store Manager
Fire & Flower Inc.
Brantford, ON
Team member discount and access to other perks like Perkopolis, Goodlife and many more!
Added 20 mins ago
AR
Kitchen - Graveyard
A&W Restaurants
Edmonton, AB
- Full-time
As a Kitchen Crew team member, you’ll help prepare the food guests love while keeping the kitchen running smoothly. This hands‑on role is perfect for someone who enjoys staying busy,…
Added 48 mins ago
DE
Casual Courier Driver
DHL Express
Toronto, ON · Scarborough, ON
- Full-time
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal…
Added 50 mins ago
M
Part-Time Crew
McDonald's
Calgary, AB
- Part-time
…service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated. What is most important to us is who you…
Added 50 mins ago
M
Full-Time Cashier / Line Cook
McDonald's
Calgary, AB
- Full-time
…service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated. What is most important to us is who you…
Added 50 mins ago
M
Full-Time Cashier / Line Cook
McDonald's
Calgary, AB
- Full-time
…service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated. What is most important to us is who you…
Added 50 mins ago
M
Part-Time Crew
McDonald's
Calgary, AB
- Part-time
…service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated. What is most important to us is who you…
Added 50 mins ago
SH - Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
…caller information; communicate the information to the VECTRS team and dispatch information using a variety of digital tools and resources. The Interfacility Transport Coordinator must be…
Added 50 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
…caller information; communicate the information to the VECTRS team and dispatch information using a variety of digital tools and resources. The Interfacility Transport Coordinator must be…
Added 50 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
…caller information; communicate the information to the VECTRS team and dispatch information using a variety of digital tools and resources. The Interfacility Transport Coordinator must be…
Added 50 mins ago
Interfacility Transport Coordinator - VECTRS
Winnipeg Regional Health Authority
Winnipeg, MB
…caller information; communicate the information to the VECTRS team and dispatch information using a variety of digital tools and resources. The Interfacility Transport Coordinator must be…
Added 1 hour ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Ottawa, ON
- Full-time
At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers,…
Added 1 hour ago
OC
Regional Hub Manager
Ontario Clean Water Agency
Shelburne, NS · OCWA - Shelburne WWT
- Full-time
Lead the team to identify business opportunities and deliver comprehensive water operations, management and advisory services to clients.
Added 1 hour ago
SJ
Telecommunicator
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
…and on-call rooms; process incoming telephone trouble calls; support information desk inquires; maintain daily schedule rosters for all on-call disciplines and other clerical duties as…
Added 1 hour ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…
Added 1 hour ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty,…

CAAT Pension Plan

ServiceNow Technical Lead

Toronto, ON, Canada
Head Office, Canada

The target hiring salary for this position is $107,800 - $133,700. · Full-time

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Job details

Pay: The target hiring salary for this position is $107,800 - $133,700.
Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a ServiceNow Technical Lead for our Information Technology team. Reporting to the Manager, Enterprise Business Platofrms the ServiceNow Technical Lead will oversee the design and development of ServiceNow solutions at CAAT, ensuring technical excellence, scalability, and adherence to platform best practices. The successful incumbent will serve as the primary technical lead for developers, translating business requirements into effective platform capabilities and guiding end‑to‑end delivery of ServiceNow implementations while overseeing the team’s deliverables.

As the Newest Member of our Team, You’ll:

Own the end-to-end delivery of ServiceNow projects, from requirements gathering to deployment and post-implementation support.
Manage relationships with external stakeholders and vendors and act as the primary point of contact for ServiceNow-related escalations, decisions, and strategic planning.
Facilitate workshops and stakeholder meetings to gather requirements and align expectations.
Collaborate with PMO, business units, and technical teams to ensure successful delivery of enhancements and new capabilities.
Architect and configure ServiceNow modules including ITSM, ITOM, CMDB, and App Engine.
Lead development of workflows, business rules, UI policies, and integrations with third-party systems.
Drive the strategic roadmap for platform upgrades and feature adoption while identifying opportunities for automation, optimization, and innovation; conduct post-implementation reviews to contribute to knowledge sharing and best practices.
Lead and mentor a team of ServiceNow developers.

To Succeed, You Bring:

College diploma or bachelor’s degree in computer science, information systems, or related field.
Five (5) to seven (7) years of hands-on ServiceNow experience, including leadership of platform delivery.
ServiceNow Certified System Administrator (CSA) required; CIS and CAD certifications preferred.
Strong understanding of ITIL, Agile/Scrum, and enterprise service management.
Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
Proven experience managing cross-functional teams and delivering complex projects.

The target hiring salary for this position is $107,800 - $133,700. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

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More about this job

Responsibilities

Lead end-to-end delivery of ServiceNow projects, including requirements gathering, solution architecture, configuration, deployment, and post-implementation support. Guide and mentor developers, manage stakeholder and vendor relationships, and drive the platform roadmap, upgrades, automation, and adoption of new capabilities.

Requirements

Requires a college diploma or bachelor’s degree in computer science, information systems, or a related field, along with five to seven years of hands-on ServiceNow experience that includes platform delivery leadership. Candidates must have ServiceNow Certified System Administrator certification and strong knowledge of ITIL, Agile/Scrum, JavaScript, APIs, ServiceNow scripting, and cross-functional project delivery; CIS and CAD certifications are preferred.

Skills

ServiceNow Platform Architecture
ServiceNow Configuration
IT Service Management
IT Operations Management
App Engine
JavaScript
REST and SOAP APIs
ServiceNow Scripting
Workflow Development
Business Rules
UI Policies
Third-Party Integrations
Agile and Scrum
ITIL
Team Leadership and Mentoring

Benefits

Flexible Work Arrangements
Comprehensive Benefits
Wellness Incentives
Defined Benefit Pension Plan
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
App Engine
ServiceNow Certified System Administrator
CIS Certification
CAD Certification
ITIL
Agile
Scrum
JavaScript
REST APIs
SOAP APIs
ServiceNow Scripting
Workflow Development
Business Rules
UI Policies
Third-Party Integrations
Platform Upgrades
Automation
Enterprise Service Management
Requirements Gathering
Solution Architecture
Project Delivery
Vendor Management
Stakeholder Management
Cross-Functional Teams
Post-Implementation Reviews
Developer Mentoring

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