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Added 8 mins ago
DC
Site Manager
Defence Construction Canada
Yellowknife, NT
- Full-time
Reporting to the Regional Operations Manager, the Site Manager for the Yellowknife Site is responsible and accountable for efficient and effective site operations and integrated service…
Added 8 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Penticton, BC
- Full-time
The program manager provides operational and administrative direction for the development, implementation and day-to-day management of the program in this CARF-accredited agency. This…
Added 8 mins ago
FN
Manager and Team Lead, Third Party Residential Underwriting - BMBE
First National Financial LP
Vancouver, BC
- Full-time
We are hiring a Manager and Team Lead, Third Party Residential Underwriting - BMBE!
Added 10 mins ago
Human Resources Business Partner Talent Acquisition
Region of Waterloo
Cambridge, ON
Create an agile and responsive recruitment approach that enhances both the candidate and hiring manager experience throughout the hiring process.
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Campbell River, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 mins ago
AM
Administrative Assistant
Aplin Martin
Nanaimo, BC
- Full-time
…support. Working under the supervision of the Business Group Manager or the designated supervisor(s), the Administrative Assistant will perform a variety of administrative and office…
Added 25 mins ago
TH
Flooring Sales Associate Part Time - 7170 Lethbridge
The Home Depot
Lethbridge, AB
- Part-time
Using empowerment program when necessary to satisfy customers
Added 25 mins ago
KD
Représentant, Ventes de territoire | Territory Sales Representative
Keurig Dr Pepper
Laval, QC
- Full-time
…match, tuition reimbursement, employee and family assistance program, and coffee…
Added 25 mins ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 25 mins ago
Bilingual Manager, Legal Resolution
Hyundai Motor Company
Markham, ON
…reporting and internal records are accurate and complete. The manager also handles or directs complex matters, represents Hyundai Auto Canada Corp. where appropriate, and provides clear…
Added 25 mins ago
F
Project Controls Specialist IV
Fluor
Vancouver, BC
- Full-time
…a small team of Project Controls personnel, or as a Subject Manager Expert (SME) for the entire Project Controls Team in the Regional…
Added 25 mins ago
Q
FY27 Intern - Applied AI Engineering Intern (Hardware Systems) - Canada (16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 25 mins ago
Q
FY27 Intern - Camera Design Implementation Intern - Canada (16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 25 mins ago
Q
Customer Program Manager, Staff
Qualcomm
Toronto, ON
- Full-time
Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed
Added 25 mins ago
Q
FY27 Intern - AI and DSP Applications Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 37 mins ago
TC
Culinary Management | Assistant Kitchen Manager | Kitchen Manager
The Canadian Brewhouse
London, ON
- Full-time
Safety and cleanliness are cornerstones to our food program, and we expect each of our team members to hold them both in high regard and take good care of themselves, their fellow BrewCrew…
Added 37 mins ago
A
Bilingual Onboarding Officer
Aviso
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Reporting to the Manager, Operations and working in a fast-paced environment, the Bilingual Onboarding Officer is expected to provide high-quality customer service by managing all aspects…
Added 37 mins ago
FR
Operations Coordinator - Client Service Administration and Process Support - Toronto
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and…
Added 37 mins ago
CG
Food Service Supervisor
Compass Group Canada
Moncton, NB
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 37 mins ago
G
Représentant aux ventes externes / Outside Salesperson-EN
Guillevin
Saint-Jérôme, QC · St-Jérôme, QC
- Full-time
Identify business opportunities for existing and potential customers based on criteria established by the center manager.
Added 37 mins ago
CG
Chef Manager
Compass Group Canada
Sudbury, ON
- Full-time
…transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a…
Added 37 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services (CZ DGH)
Nova Scotia Health Authority
Dartmouth, NS
- Internship
Reporting to the Program Manager, the Physiotherapist assesses, diagnoses and treats patients in an acute care setting who present with actual or potential impairment, pain, functional…
Added 37 mins ago
CU
Nursing Clinical Administrator
Carleton University
Ottawa, ON
- Other
…requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to…
Added 37 mins ago
FH
Bilingual National Product Manager
Fuze HR Solutions
Mississauga, ON
- $100,000 to $110,000 CAD / year
- Full-time
A leading international manufacturer of innovative commercial kitchen equipment is currently looking for a National Product Manager to support its continued growth across Canada.
Added 37 mins ago
BT
Senior Manager, Assurance and Accounting
Baker Tilly Canada
North Bay, ON
- Full-time
We are looking for a Senior Manager, Assurance and Accounting to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes…

CAAT Pension Plan

ServiceNow Technical Lead

Toronto, ON, Canada
Head Office, Canada

The target hiring salary for this position is $107,800 - $133,700. · Full-time

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Job details

Pay: The target hiring salary for this position is $107,800 - $133,700.
Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

At CAAT, we’re passionate about what we do. And it shows!

Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge the status quo, making a real impact on the hundreds of employers we serve – from education institutions to major corporations and household brands. And we’re just getting started. Driven by core values and a shared purpose, we’re fierce champions for better retirement security, known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit, we’d love you to be a part of it.

About the Role:

We are seeking a ServiceNow Technical Lead for our Information Technology team. Reporting to the Manager, Enterprise Business Platofrms the ServiceNow Technical Lead will oversee the design and development of ServiceNow solutions at CAAT, ensuring technical excellence, scalability, and adherence to platform best practices. The successful incumbent will serve as the primary technical lead for developers, translating business requirements into effective platform capabilities and guiding end‑to‑end delivery of ServiceNow implementations while overseeing the team’s deliverables.

As the Newest Member of our Team, You’ll:

Own the end-to-end delivery of ServiceNow projects, from requirements gathering to deployment and post-implementation support.
Manage relationships with external stakeholders and vendors and act as the primary point of contact for ServiceNow-related escalations, decisions, and strategic planning.
Facilitate workshops and stakeholder meetings to gather requirements and align expectations.
Collaborate with PMO, business units, and technical teams to ensure successful delivery of enhancements and new capabilities.
Architect and configure ServiceNow modules including ITSM, ITOM, CMDB, and App Engine.
Lead development of workflows, business rules, UI policies, and integrations with third-party systems.
Drive the strategic roadmap for platform upgrades and feature adoption while identifying opportunities for automation, optimization, and innovation; conduct post-implementation reviews to contribute to knowledge sharing and best practices.
Lead and mentor a team of ServiceNow developers.

To Succeed, You Bring:

College diploma or bachelor’s degree in computer science, information systems, or related field.
Five (5) to seven (7) years of hands-on ServiceNow experience, including leadership of platform delivery.
ServiceNow Certified System Administrator (CSA) required; CIS and CAD certifications preferred.
Strong understanding of ITIL, Agile/Scrum, and enterprise service management.
Proficiency in JavaScript, REST/SOAP APIs, and ServiceNow scripting.
Proven experience managing cross-functional teams and delivering complex projects.

The target hiring salary for this position is $107,800 - $133,700. Placement within our salary range will be based on factors such as internal equity, market conditions, and the candidate’s experience, skills, and qualifications relevant to the role.

At CAAT, we believe innovation, passion, and purpose are ingredients for a great work environment. We’re incredibly proud of our people and the remarkable impact they have as catalysts for change. We’re committed to attracting and keeping great talent, which means competitive compensation, exceptional benefits, and an environment where people can grow and thrive. When you work with CAAT, you’ll enjoy:

Opportunities to Build a Better You: We never stand still. As we grow, so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.
Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical, mental, and financial wellness. From flexible work arrangements, comprehensive benefits to wellness incentives, and a defined benefit pension plan – we have you covered.
A Place to Collaborate and Win: We’ve built a lively environment where creativity and open communication thrive. It’s why we’re consistently recognized as one of ‘Canada’s Most Admired Corporate Cultures’, one of ‘Greater Toronto’s Top Employers’, and one of the ‘Best Places to Work’.
Work that Truly Matters. You’re giving Canadians the opportunity for better retirement security, and organizations the chance to do more.

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being, then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting www.caatpension.ca/careers

No artificial intelligence tools are used to screen, assess, or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity, Equity, Inclusion, and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

CAAT Pension Plan is an equal opportunity employer, and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us at hr@caatpension.ca or call Human Resources at 416-673-9000 for assistance.

Vacancy:

This posting is for an existing vacancy

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More about this job

Responsibilities

Lead end-to-end delivery of ServiceNow projects, including requirements gathering, solution architecture, configuration, deployment, and post-implementation support. Guide and mentor developers, manage stakeholder and vendor relationships, and drive the platform roadmap, upgrades, automation, and adoption of new capabilities.

Requirements

Requires a college diploma or bachelor’s degree in computer science, information systems, or a related field, along with five to seven years of hands-on ServiceNow experience that includes platform delivery leadership. Candidates must have ServiceNow Certified System Administrator certification and strong knowledge of ITIL, Agile/Scrum, JavaScript, APIs, ServiceNow scripting, and cross-functional project delivery; CIS and CAD certifications are preferred.

Skills

ServiceNow Platform Architecture
ServiceNow Configuration
IT Service Management
IT Operations Management
App Engine
JavaScript
REST and SOAP APIs
ServiceNow Scripting
Workflow Development
Business Rules
UI Policies
Third-Party Integrations
Agile and Scrum
ITIL
Team Leadership and Mentoring

Benefits

Flexible Work Arrangements
Comprehensive Benefits
Wellness Incentives
Defined Benefit Pension Plan
Learning and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CMDB
App Engine
ServiceNow Certified System Administrator
CIS Certification
CAD Certification
ITIL
Agile
Scrum
JavaScript
REST APIs
SOAP APIs
ServiceNow Scripting
Workflow Development
Business Rules
UI Policies
Third-Party Integrations
Platform Upgrades
Automation
Enterprise Service Management
Requirements Gathering
Solution Architecture
Project Delivery
Vendor Management
Stakeholder Management
Cross-Functional Teams
Post-Implementation Reviews
Developer Mentoring

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