Calgary Municipal Land Corporation (CMLC) is a master planner, a developer, and a project manager. We build parks and pathways as carefully and earnestly as we build relationships with developers, community partners, residents and so many others. We are a sales and marketing force, a strategic land planner and a passionate community-builder. We curate public art and neighbourhood programming. We liaise, consult, cooperate, and engage. We listen. We learn. We lead. We are placemakers.
Background:
CMLC was incorporated in 2007 as a wholly owned subsidiary of the City of Calgary to implement and execute the Rivers District Community Revitalization Plan - a public infrastructure program approved by the City of Calgary and the Province of Alberta to kick-start Calgary’s urban renewal and unlock the tremendous value of several hundreds of acres at the river’s edge.
Since then, CMLC has invested over $396 million into the delivery of the East Village master plan, which envisions a mixed-use, high-density urban community that will be home to 11,500 residents. To date, CMLC has laid the foundation for East Village’s future and attracted nearly $3 billion in planned, private investment. New public spaces, roads, sidewalks, parks, and community gardens have been completed, and more than 4,000 residents have moved into the community over the past few years.
In 2018, CMLC completed the master plan for east Victoria Park, which imagines a 20-year vision for Calgary’s Culture & Entertainment District - a vibrant, high-density, mixed-use community that draws on the spirit of entertainment that resides in its DNA, as well as its natural surroundings. The vision for east Victoria Park will result in four million square feet of mixed-use development and more than 8,000 new residents moving into the district.
Company Values:
Trust the Team
We’re better together. We’re purpose driven, we want to make places better, and we know we can’t do it alone. That’s why we value the quality, depth, and authenticity of relationships we form with CMLC teammates, partners, stakeholders, and community members. We trust, respect and rely on one another and our collaborators to deliver to a consistently great standard. We do it together - by showing up for one another and bringing our whole selves to our work.
Break Through
Innovation makes us exceptional. We love nothing more than boundary-pushing opportunities, projects for which there’s no template, and we’re proud of our reputation for getting things done as leaders in best practice. We confidently bring our creativity and adaptability to creating a custom approach to projects and to inspiring our peers and our community to dream big and take smart risks with us to create beautiful, meaningful places.
Make it Count
Make a difference, start to finish. Our projects may be inventive, beautiful and award-winning, but their true purpose is only realized when they’re brought to life by the community that lives with them. Every project, small to large and beyond, is conceived and designed to enhance everyday life for everyone that encounters it.
Build the City. Better the City.
Elevate everything. We're privileged to shape the future of the city where we live, work and raise our families. That's why good enough isn't good enough - it's why we bring world-class ideas to the table, passionately steward funds and budgets, and work to create international best in class places. We build the city to better the city: we want to create meaningful places for the good of us all, now and for the future.
We commit to deepening our understanding of the vast diversity of human experiences, backgrounds and cultures and to ensuring that all perspectives are valued and reflected in our workplace and in the communities we’re building.
Giving equal voice to all people, groups and viewpoints will ensure our organization’s work reflects and respects the changing social landscape while upholding our dedication to the betterment of our city. It is one more way CMLC nurtures engagement and belonging, builds deeper connections across our communities, empowers innovation and enables long-term resilience
Background and General Scope of Position:
Reporting to the Senior Manager, Community Engagement, the Community Safety Coordinator will be a detail-oriented and data driven individual involved in supporting the execution of community safety initiatives that foster positive community outcomes. The successful candidate must be a task-oriented self-starter, who is keen to be part of a fast-paced team that is leading the master plan vision for East Village and Calgary’s Culture + Entertainment District and Transit-Oriented Communities.
This full-time, one year contract role provides a key support function in enhancing the safety, vibrancy, and accessibility of CMLC's public spaces. Through stakeholder engagement, data-informed problem solving, and partnership development, the position supports initiatives that promote positive community experiences while addressing social and safety-related challenges in a coordinated and compassionate manner. The successful candidate will bring excellent communication skills and a high emotional EQ to remain calm and composed under pressure. The Community Safety Coordinator has a minimum of three to five years’ experience in an operational or community development role and brings a proficiency in technical skills such as data analysis and report development to support overall community efforts.
The successful candidate will be responsible for tracking and responding to community-level requests through relevant software, determining the appropriate response and supporting dispatch teams accordingly. Collaborating with CMLCs community partners, this role will collect, compile and deliver statistical reports and bring forward recommendations to support continuous improvement of initiatives that foster a safe, welcoming and inclusive community environment. They possess strong verbal and written communication skills and have excellent inter-personal skills. Working collaboratively with residents, businesses, community partners, service agencies, and public safety organizations, this role helps identify emerging issues, coordinate proactive responses, and strengthen community well-being.
The successful Community Coordinator/Safety Operations has high energy levels and strong organizational skills to manage multiple tasks and competing priorities. High attention to detail and accuracy is fundamental.
The successful candidate will not hesitate to go above and beyond to ensure the job is completed effectively and efficiently and must have an appreciation for working collaboratively with colleagues, across organizational departments and with external stakeholders, including agencies and contractors.
Key Accountabilities / Deliverables:
- Coordinate and respond to community concerns related to safety, security, and outreach ensuring timely communication and proactive issue resolution.
- Maintain timely coordination of the EV Safe and Clean app to dispatch and complete ticket and log responses to app users.
- Collect, analyze and report operational trends and data
- Support coordination of outreach, security, and washroom attendants as required.
- Ability to conduct effective, ongoing communications and collaboration among community partners and contractors such as maintenance and outreach service providers..
- Work closely with CMLCs Development and Building & Infrastructure teams to coordinate and support maintenance objectives and projects with a focus on community safety and cleanliness.
- Attend weekly meetings with community safety partners providing timely updates and prepare relevant updates and action items.
- Administrative duties, as required.
Critical Competencies:
- Data collection and Interpretation
- Situational awareness of complex social and community environments
- Critical Thinking, problem identification and decision-making under pressure situations.
- Time Management
- Written and oral skills
- Effective team collaborator
Key Functional Skills:
- Detail-oriented
- Effective communicator
- Results-driven / Initiative to provide solutions
- Ability to balance multiple deliverables and meet deadlines
- Ability to conduct regular site and community walks, requiring mobility to walk approximately 3-5 kilometers per week
Qualifications:
- Three to five years previous community engagement/operations/safety related field
- Desire to build a career in the community-building field
- Experience in community safety practices and emergency response protocols is an asset
- Demonstrated understanding of complex urban dynamics in inner-city communities, including experience navigating sensitive social conditions and supporting collaborative, community-based responses
- Understanding of CPTED principles would be considered an asset
- Ability to liaise with team members and external stakeholders
- Strong knowledge of Excel, MS Office, Powerpoint
Application:
Applicants are to submit a resume to [email protected]
Please direct all inquiries and applications to [email protected]
We thank all applicants for their interest. Only candidates being granted an interview will be contacted.
