About the Calgary Stampede
The Calgary Stampede is a not-for-profit community organization that preserves and promotes our western heritage, culture and community spirit with a vision to create a world-class, year-round gathering place for the community. Exemplifying the theme “We’re Greatest Together”, the Stampede is one of the most respected volunteer-based organizations in the world governed by a Board of Directors with over 2,500 passionate volunteers and 1,200 year-round employees.
As an organization that exists for the benefit of the community, inclusion and equity are woven into our core values of western hospitality, pride of place, integrity and commitment to the community. The world-class, year-round gathering place we have built for the community also welcomes visitors from around the world and those who are new to the local community. We know that blending diverse cultures with our long-standing traditions makes community spirit thrive.
Position Summary
The F&B Event Supervisor is responsible for personally creating positive encounters with guests and will lead their team to deliver consistent, memorable, world class experiences. This position will supervise staff and delegate front-of-house duties during an event, ensure client expectations and event timelines are met, liaise with various internal groups to ensure event requirements are met and provide on-the-job training to new employees ensuring each employee has the tools, resources and information required to successfully complete their tasks.
The F&B Event Supervisor positions available are casual part-time positions that require the successful candidate to work flexible hours throughout the week.
Responsibilities
Responsibilities of the role include, but are not limited to:
- Interacting with guests and team members to ensure satisfaction and personalized service while identifying opportunities to improve guest experience
- Responding quickly and proactively to all employee and guest concerns
- Working closely with Sr. Event Supervisors and Team Leads to ensure that client expectations and event timelines are understood, and events are executed smoothly
- As assigned, acting as the main F&B contact throughout the set up and delivery of event service
- Ensuring all departmental standards and operating procedures are being followed
- Facilitating timely communication between FOH and BOH teams
- Ensuring service staff are aware of menu items being served and all special dietary considerations are executed upon
- Supporting F&B Team Leads with completion of post-event evaluations and feedback
- Assisting with formal staff training, and orientations for catering employees
- Organizing detailed and engaging pre-function and post-event shift meetings
- Recognizing team members for a job well done
Qualifications
The ideal candidate will be proactive, optimistic and have worked in a dynamic environment where they have experience delivering on multiple priorities and will hold the following qualifications:
- Minimum of 2 years catering or restaurant experience in a supervisory role
- Exceptional communication skills with the ability to communicate clearly and confidently in groups or one on one conversation.
- Must be available to work weekends and holidays, including early morning or late evening shifts.
- Must be able to lift, carry and balance heavy oval trays a distance of 30 m
- ProServe Liquor Training and Alberta Food Safety Certification
- High school or equivalent education
- 18 years of age or older
Benefits
The Calgary Stampede offers a unique and exciting work environment and the opportunity for advancement and employee training.
To Apply
To apply, please submit your resume. All applicants are thanked in advance and only those selected for interviews will be contacted.
