This competition may have a hiring priority for Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, or members of 2SLGBTQI+ and gender diverse communities. Candidates belonging to these equity deserving groups who wish to be considered must self-identify. This initiative is in support of the Council’s employment equity and diversity goals.
A list of pre-qualified candidates may be established as a result of this recruitment and selection competition. Pre-qualified candidates may be considered for future vacancies for similar positions of the same occupational group and level on a term or casual basis.
About The Role
Under the direct supervision of the Manager, Intelligence and Data Strategy, the Data Intelligence Business Lead supports the development and implementation of the Council’s Client Customer Relationship Management (CRM) and Grant Management Systems (CGMS) in alignment with the roles and responsibilities related to the Council data reporting capacity.
The incumbent will be integrated into the project team working on the CGMS & other initiatives of the New Delivery Model and will collaboratively closely with the Granting Program Operations team, as well as the Office or the Chief Information Officer, Finance and RDMA teams The incumbent will also support and provide strategic advice to the RMDA Director and CGMS Business Data Owner on the development and implementation of the Data Intelligence as a corporate transformation initiative.
Key Responsibilities
- Advise and guide business clients on technical data tables issues used for reporting from CGMS and Salesforce;
- Participate in planning and coordination activities to support the delivery of Council data analytics projects;
- Oversee data analysts, quality assurance staff and consultants, ensuring alignment with project objectives;
- Develop and implement best practices in data intelligence to enhance efficiency and support the Council’s strategic goals;
- Provide strategic advice to the RMDA Director on the development and implementation of the Data Intelligence as a corporate transformation project;
- Collaborate with software Programmer Analysts and Database Administrators to diagnose, correct, and retest problems related to the Research database and data tables used for Council legislatives requirements and any other reports;
- Perform hands-on analysis of existing system functions and data;
- Analyze, synthesize, and document business requirements related to the Research data and reporting tools;
- Leads Quality Assurance (QA) efforts, including the development and execution of database and reporting test plans;
- Develop and implement training support processes to enhance customer satisfaction;
- Producing and assessing support statistics and preparing detailed reports on the findings;
- Managing cross-functional project teams in a matrix organization structure;
- Define and develop ad hoc reports, for internal and external stakeholders, including federal government departments and agencies;
- Perform other related duties as required.
Education
- University degree in data, computer science or an equivalent combination of education and professional experience related to the responsibilities of the position
Experience
- Five (5) years of experience related to the principal responsibilities of the position including three (3) years progressive experience in research methodology, statistical and quantitative analysis, principles and methods, impact studies and electronic data processing methods, and three (3) years of experience working with grant management systems
- Experience in extraction, validation and analysis of quantitative and qualitative data using surveys, data extraction and data visualization software
- Experience in data results, impact and or performance indicators
- Experience analyzing and presenting financial and statistical data using a computerized system
- Experience coordinating and supervising others
- Experience using ‘Agile’ methodologies such as Scrum or Kanban is an asset
Knowledge
- Solid knowledge of legislation, regulations and the Council and the Government policies relevant to the data, confidentiality, and privacy
- Ability to lead meetings and communicate ideas or positions effectively in a persuasive and authoritative manner, building support and commitment.
- Flexibility and the ability to deal with conflicting timelines
- Ability to communicate complex technical concepts clearly to non-technical users
- High level of autonomy, strategic thinking, problem-solving, judgment, tact and creativity
- Strong self-motivation balanced with a desire to achieve team goals
- Academic, applied, or policy research experience, particularly involving quantitative or mixed-methods analysis, is an asset
- Knowledge of or experience in the arts and culture sector, economics, public policy, social sciences, or other fields relevant to data analysis and research is an asset
Skills & Competencies
- Advanced proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint; strong knowledge of business intelligence and data visualization platforms, including Power BI and familiarity with Tableau; and a solid understanding of data architecture, data modelling, relational databases, SQL, and data visualization principles.
- Experience working with databases, machine learning language and proficiency in business intelligence tools
- Strong skills in data analysis (e.g., financial, statistical, demographic, public participation, economic) related to the arts
- Excellent judgment, and analytical, research and interpersonal skills
- Ability to work in a fast-paced environment with cross-functional teams
- Strong attention to detail and excellent quantitative skills (mathematics and statistical)
- Ability to analyze quantitative and qualitative data, to recognize significant factors, relationships, and trends, and to integrate the findings in writing research reports
- Ability to communicate credibly about database architecture, reporting capacity and data research results
- Excellent initiative, facilitation, judgment, adaptability, analytical and innovative thinking, problem-solving, and interpersonal skills
- Strong planning skills
Bilingual Requirements
This position requires the use of both official languages. The requirements in the second official language are:- An intermediate level in reading comprehension (B)
- A beginner level in writing (A)
- An intermediate level in oral (B)
- Important: Please submit your resume and a cover letter clearly demonstrating how you meet the above qualifications for Education and Experience. Please note that selection for further consideration will be based solely on the information provided in your cover letter, resume and application.
We are committed to providing a workplace that is inclusive and accessible to all. Should you require accommodation during the recruitment and selection process, please contact the Council directly.
For people who are Deaf, hard of hearing, or TTY users, please use your preferred MRS (Message Relay Service) or IP service to contact us.
The Canada Council for the Arts is committed to building a skilled and diverse workforce that reflects the individuals and communities we serve. We invite applications from individuals with any combination of backgrounds, origins, identities, and forms of self-expression. The Council is committed to enhancing the representation of the following groups within its workforce: Indigenous people, Black people, racialized people, Deaf people, people with disabilities, women, and members of 2SLGBTQI+ and gender-diverse communities.
We encourage you to include information on how you identify in the Voluntary Self-Identification section of the application form. This information is used during the recruitment process to enhance representation of historically underserved and marginalized communities, as per the Employment Equity Act and the Council's ongoing commitment to equity. This information is also used for reporting at an aggregate level.
Please note that all persons requiring accommodation and/or assistance in completing the Canada Council’s Careers application process are welcome to contact the Council
for support. 