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Added 29 mins ago
Customer Experience Associate (Precious Metals Analyst) / Associé(e) à l'expérience client (analyste en métaux précieux)
Canada Gold
Montreal, QC
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 9 days ago
CG
Part Time - Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Surrey, BC
- Part-time
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 9 days ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Surrey, BC
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 14 days ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Halifax, NS
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 16 days ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Vancouver, BC
Evening shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 18 days ago
CG
Full-Stack Web Developer
Canada Gold
Vancouver, BC · Ottawa, ON
- $60,000 to $65,000 CAD / year
Added 28 days ago
Branch Manager/Directeur(trice) de succursale
Canada Gold
Montreal, QC
Day shifts including weekdays and weekends
Added 29 days ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Hamilton, ON
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 1 month ago
Product Photographer - Canadian Coin and Currency
Canada Gold
Richmond Hill, ON
Added 1 month ago
CG
Junior Accountant
Canada Gold
Vancouver, BC
- $60,000 to $85,000 CAD / year
Added 1 month ago
CG
Controller
Canada Gold
Ottawa, ON
- $110,000 to $140,000 CAD / year
Added 1 month ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Abbotsford, BC
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 1 month ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Mississauga, ON
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 1 month ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Calgary, AB
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 1 month ago
CG
Social Media and Content Specialist - 100 Ways
Canada Gold
Vancouver, BC
- $55,000 to $68,000 CAD / year
This is a full-time hybrid position based in Downtown Vancouver, with four days per week in office and one day working from home
Added 1 month ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Calgary, AB
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required
Added 1 month ago
Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Edmonton, AB
Day shifts including weekdays and weekends · Minimum 1 year of customer service experience required

No more jobs.

Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Calgary, AB, Canada

Apply on ats.rippling.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 1 year of customer service experience required
Posting language: English
Posted: Sep 22, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Calgary location (4307 130 Ave SE #78, Calgary, AB T2Z 4Y3). This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$24-$26/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Day shifts including weekdays and weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Additional Information

Vacancy Status

This posting is for an existing vacancy.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation

We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy

Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

Apply on ats.rippling.com About employer

More about this job

Responsibilities

You will be responsible for evaluating jewelry and precious metals while providing transparent information to customers. Additionally, you will maintain a clean store environment and support daily operations to ensure team success.

Requirements

The role requires a minimum of one year of customer service experience and a strong desire to learn about the precious metals industry. Candidates must possess solid communication skills, basic math proficiency, and the ability to work in a professional, customer-facing environment.

Skills

Customer service
Communication skills
Interpersonal skills
Attention to detail
Problem-solving
Basic math
Computer systems
Jewelry evaluation
Precious metals analysis

Benefits

Medical benefits
Dental benefits
Performance-based bonuses
Paid training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Precious Metals
Gold
Silver
Retail
Jewelry Evaluation
Customer Advisory
In-person Service
Operations
Training
Communication
Problem-solving
Math
Computer Systems
Performance Bonuses

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