Department: Information Services
Location: Winnipeg
Grade: 8 ($103,722-$128,126)
Number of Openings: 1
Union Status: Out of Scope
Employment duration: Permanent full-time
At the Museum, we offer a place where our shared values are turned into meaningful action. More than just working in an architecturally significant building, we provide a place where you belong and your career goals can align with your values, every day.
We encourage an open and equitable work environment where different values, skillsets and expertise are celebrated, because we’re stronger together. Our team is made up of talented people who are passionate about what they do and why they do it. By bringing different skills and ideas to the table, we are committed to building a workplace that is representative of the community, and country, in which we live in and are proud to call home.
Here at the Museum, we embrace diversity and inclusion. We offer opportunities to take part in a variety of family-friendly benefits, social councils, and other incredible perks including:
- Annual membership to the CMHR
- In-house discounts to the Museum Boutique, Boreal Bistro and Cloud Coffee
- Subsidized pass for Winnipeg Transit
- Health and dental benefits plan and pension plan
- Opportunity to be a part of various committees and councils
- French-language learning opportunities
And so many more!
About the Role:
The Canadian Museum for Human Rights (CMHR) is centred around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The Manager, IT Operations and Security plays a crucial role in fostering a workplace culture of inclusivity, equity and innovation that is focused on inspiring action.
Reporting to the Director, Information Services, this position is responsible for ensuring the streamlined operation of the Information Services/Information Technology (IS/IT) Department in alignment with the organization’s business objectives. The Manager will lead in planning, coordinating, directing and designing IT-related activities while providing administrative direction, technical escalations and support for daily operational tasks.
Key expectations for the Manager include optimizing IT service management processes, driving digital transformation using the M365 platform and prioritizing cybersecurity initiatives. Collaborating with decision makers in various departments, the Manager will be responsible for cost-effective technology solutions across all organizational aspects. With a focus on enhancing Museum IT security through proactive communication and cooperation, the Manager is expected to be a strong communicator, who brings a collaborative approach to the role.
What you'll do:
Leadership
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Fosters a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountable behaviours.
Strategy, Architecture and Planning
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Develops and oversees IT management processes, policies, and procedures, including those for network architecture, standards, purchasing and service provision, while finding continuous improvement opportunities.
Digital Transformation
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Leads and implements the CMHR’s technological evolution, AI and digital initiatives. Integrates cutting-edge technologies into our business processes, driving efficiency, automation and innovation.
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Works closely with cross-functional teams, identifying opportunities for automation, AI, streamlining workflows and leveraging emerging technologies to enhance customer experiences and operational excellence.
Information Management and Security
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Develops and implements information security policies, security awareness program, procedures, standards and guidelines to promote the security and uninterrupted operation of computer-based application systems.
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Manages the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including servers, PCs, operating systems, hardware, software and peripherals.
What we're looking for:
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One or more of the following certifications: Certified Information Systems Security Professional (CISSP), ITIL Expert, Certified in Risk and Information Systems Control (CRISC), CompTIA Security+, GIAC Information Security Fundamentals, Microsoft Certified Systems Administrator: Security, GIAC Security Essentials Certification, GIAC Security Leadership Certification, Certified Information Security Manager (CISM), or similar.
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Commitment to human rights principles, including respect, equity, inclusion and dignity for all, including anti-racism.
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Experience with virtualization platforms, shell scripting, hybrid cloud applications, infrastructure operations, container architecture and technologies, TCP/IP networking and network systems administration.
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Solid understanding of standard client/server, enterprise architecture, networking, Microsoft Azure/exchange/tenants, DHCP, firewalls and Internet fundamentals.
Desired Qualifications:
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Knowledge of Type 1 hypervisors, enterprise content management systems (e.g. CMS, DAM), applications management, Virtual/Hardware/Fixed Infrastructure (servers, mainframe, Storage DB), Linux mobile applications and technologies.
- Experience in automation and AI initiatives.
Official Language Proficiency:
- English Essential, French Non-essential
Other:
Conditions of Employment:
The Canadian Museum for Human Rights (CMHR) believes that a diversity of experiences and thought drives innovation and transformation. We are working towards building a workforce that is representative of the community in which we live and that we serve. We are committed to providing equal employment opportunities to all and encourage you to identify your employment equity status in your cover letter. The information will be kept confidential.
We encourage you to contact [email protected] if you require any accommodations as part of the recruitment process, such as alternative formats of materials, accessible meeting rooms, or other adjustments.
Intent / Result of process: An eligibility list of qualified candidates may be created as a result of this process. The list would have a retention schedule of six months.
