Title: Translator
Employee Working Location: Hybrid (Canada)
Employment Status: Permanent full time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a
Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a wide range of French and English documents for internal and external distribution. Through research, consultations and references, they will ensure materials are translated accurately, maintain the intended tone and meaning and adhere to Red Cross standards and terminology.
In this role you will :
- Translate general and specialized content on a wide range of subject matters, from English to French and occasionally from French to English, while preserving meaning, intent, tone, and style.
- Collaborate with internal clients, subject matter experts and fellow translators to resolve issues, seek clarification, validate terminology and understanding, and ensure accuracy of translations.
- Help create and maintain terminology databases and client-specific glossaries through research and consultations to ensure correct use of industry-specific language and evolving internal vocabulary.
- Edit and proofread materials translated internally and externally to ensure that they meet the organization's quality standards, terminology, style and brand.
- Act as a contact for colleagues on questions regarding language and cultural nuances, providing context-appropriate guidance and recommendations.
- Use internal Translation Management System, including translation memories and terminology databases, to improve efficiency and consistency.
- Leverage machine translation and perform post-editing where appropriate, drawing on language expertise, contextual judgment and critical thinking to evaluate outputs while ensuring accuracy, quality and confidentiality.
- Meet established productivity, quality, and turnaround-time expectations.
- Maintain up-to-date knowledge of translation best practices and trends in the industry.
What we are looking for:
- A minimum of 4-7 years of relevant work experience and a 3-year college diploma or university degree in translation or related field and/or an equivalent combination of education and experience. Professional accreditation (e.g. OTTIAQ, ATIO or equivalent) is considered an asset.
- Expert proficiency in both English and French, with excellent written communication skills.
- Ability to recognize nuances, meaning, tone and style to navigate cultural subtleties and idioms in order to tailor the translation for the intended use and audience.
- Experience using CAT tools such as Phrase (formerly Memsource), Trados, memoQ, Smartcat, or similar platforms.
- Proficiency in standard computer applications (Microsoft Office Suite) and Sharepoint.
- Strong attention to detail and commitment to quality.
- Strong understanding of inclusive writing and plain language principles is considered an asset.
- Ability to manage multiple assignments, prioritize workload, and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
Working conditions:
- Work will be conducted in an office-like setting.
- Requires significant attention to detail and concentration and ability to mentally process large amounts of information.
- The work pace is often unpredictable with significant time pressures.
- Ability to adapt to frequent and often urgent changes in priorities, and make decisions under pressure, work at an unpredictable pace.
- Potential of responding during unusual hours (i.e., evenings or weekends) and working long hours to support emergency responses.
- Ability and willingness to participate in a rotating on-call schedule.
- Work requires interactions with dissatisfied clients and the resolution of complex client issues.
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
