What you'll do:
This role evaluates product performance through testing, benchmarking, and data analysis, providing recommendations on product approval, risk mitigation, and continuous improvement, while ensuring that in-market products continue to meet evolving quality, safety, and performance standards. The Analyst works closely with vendors to review technical documentation, resolve issues, and maintain alignment to Canadian Tire quality requirements. They lead failure investigations and corrective action processes (CAPA), incorporating customer feedback, returns, and after-sales insights into improved testing criteria and product design. Operating within the quality systems, the role ensures all quality requirements, testing progress, and decisions are accurately documented to support traceability, auditability, and data-driven decision-making, while partnering and collaborating cross-functionally with Merchandising, Product Development, Branding, Compliance, and Supply Chain teams to embed quality throughout the end-to-end product lifecycle.
- Develop and maintain product specifications, Acceptance Criteria (AC), and testing requirements to ensure alignment with customer expectations, brand positioning, and regulatory standards.
- Build risk-based test plans and coordinate third-party lab testing, inspections, and validation activities; ensure all testing is completed on time and meets defined quality requirements.
- Act as a key contributor within the New Product Introduction (NPI) process to ensure products meet quality, compliance, and performance expectations across all QA gates and timelines.
- Assess product quality through test results, benchmarking, and evaluations; provide clear, data-driven recommendations on product approval, risk mitigation, improvement, or discontinuation.
- Review vendor documentation including BOMs, specifications, and change requests; collaborate with vendors to ensure alignment to CTC quality standards and resolve technical issues.
- Investigate product failures and complaints, interpret test results, and drive vendor corrective action plans; support incident reviews and ensure learnings are embedded into future requirements.
- Analyze customer reviews, returns, and post purchase data; translate insights into improvements in testing criteria, product design, and vendor performance.
- Own and maintain accurate documentation, testing progress, failure assessments, and recommendations within quality systems to ensure auditability, traceability, and consistent decision-making.
- Partner with Merchandising, Product Development, Branding, Compliance, and Supply Chain teams to ensure quality requirements are embedded throughout product design, sourcing, launch, and maintained for existing products.
What you bring:
- 2+ years of experience in quality assurance, product development, engineering, automotive, or a related technical field.
- University degree in engineering, material science, automotive technology, or a related discipline.
- Strong automotive product and category knowledge, with the ability to assess technical requirements, product risks, vehicle applications, and compatibility considerations.
- Understanding of product performance requirements, including safety, durability, fit, function, installation, and real-world operating conditions.
- Proven ability to interpret test results, technical specifications, drawings, vehicle application data, and quality information to support data-driven decisions.
- Ability to investigate product failures, identify potential root causes, and work with vendors to develop effective corrective actions.
- Strong stakeholder management and vendor communication skills, with the ability to clearly communicate technical findings, product risks, and recommendations.
- Experience working in an automotive, manufacturing, consumer products, retail quality, or related technical environment.
- Automotive certification, trade experience, or relevant hands-on vehicle knowledge.
- ASQ or equivalent quality certification is an asset.
- Lean Six Sigma or continuous improvement experience is an asset.
- Automotive industry experience or technical knowledge of automotive systems, components, maintenance, repair, or vehicle fitment is an asset.
- Experience with automotive product testing, benchmarking, vehicle-level evaluation, third-party laboratory coordination, and inspection processes is an asset.
- Familiarity with automotive technical standards, regulatory requirements, test methods, and industry best practices is an asset.
- Experience reviewing technical documentation such as product specifications, engineering drawings, bills of materials, test reports, vehicle application data, and vendor change requests is an asset.
- Experience supporting failure investigations, root-cause analysis, corrective and preventive actions, and validation of corrective actions is an asset.
- Familiarity with quality systems, product lifecycle workflows, and data and reporting tools is an asset.
We’re always looking for great talent! In addition to competitive pay, we offer:
- Comprehensive benefits and retirement programs
- Performance incentives, Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities and product discounts
Broadband Salary Range: $53,000 – $88,000.
Our typical hiring range is between $53,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
