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Cantrav

Manager, Program Operations

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec . This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert.

What You’ll Need

You’re a great communicator and possess the ability to build long-lasting relationships
Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment
Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities
You produce high-quality work and outcomes along with a deep commitment to accuracy
You are at home, and comfortable working on a computer, in a Microsoft environment
In-depth knowledge of Monteal, Quebec City, Montebello and Tremblant is an asset
Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too

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More about this job

Responsibilities

Plan, coordinate, and execute group programs across destinations in Québec, managing logistics from proposals and budgets through supplier coordination and on-site delivery. Build partnerships with venues and local suppliers to create memorable programs while ensuring operational excellence and a strong client experience.

Requirements

Candidates should be strong communicators with excellent organizational skills, attention to detail, and the ability to manage logistics, changing priorities, and deadlines independently in a fast-paced environment. Comfort using Microsoft tools and working evenings or weekends is expected; knowledge of Montréal, Québec City, Montebello, and Tremblant is an asset.

Skills

Program Planning
Program Coordination
Program Execution
Logistics Management
Proposal Development
Budgeting
Supplier Coordination
On-Site Event Execution
Relationship Building
Communication
Decision-Making
Multitasking
Deadline Management
Organization
Attention to Detail
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Operations
Group Programs
Program Planning
Logistics
Proposal Development
Budgeting
Supplier Coordination
Event Execution
Tourism
Hospitality
Destination Management
Client Experience
Venue Partnerships
Local Suppliers
Operational Excellence
Microsoft Environment
Québec
Montréal
Québec City
Montebello
Tremblant

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