Description
Learning Commons Assistant - Test Center Administrator (TS8)
Strait Area Campus
Port Hawkesbury, Nova Scotia
Department of Libraries and Learning Commons
Continuing Full-time Position: Commencing approximately November 9, 2026
Application deadline is 11:59PM, October 8, 2026
Competition No. 2627-197
Salary range: $47,711.56 to $55,553.09 annually
Reporting On-campus To The Manager Of Student Supports, And Functionally To The Manager Of Libraries And Learning Commons, You Will Support The Delivery Of Services By
- Administering tests through the Testing Centre. This includes coordinating and scheduling tests, communicating with students and faculty, and test invigilation. NSCC Testing Centres provide both internal and external testing.
- Supporting accessibility by providing accommodated testing and providing support for assistive technology.
- Providing learning support services on-campus, such as by providing support for notetaking, study strategies, time management, and digital literacy, to individuals and groups.
- Supporting continuous service improvement by collecting, analyzing and reporting on service delivery data.
- Supporting the success of campus events, activities and initiatives, such as orientations and convocation.
- This position may require some Saturday and evening hours.
Qualifications And Occupational Experience
- The minimum educational qualification for this position is a post-secondary certificate or diploma in an area related to Adult Education, Educational Technology, Administrative and Business Services, Social Services, or Library Technician.
- You have a minimum of two (2) years (full-time equivalent) of recent and related occupational experience.
- Experience working in a post-secondary institution or with adult learners.
- Experience troubleshooting computer hardware, software, printers, and photocopiers.
- Experience working in a test environment would be considered an asset.
- Experience working with students with disabilities would be considered an asset.
- Experience supporting/providing service to students in post-secondary, including supporting students with assistive technology would be considered an asset.
- You are familiar with and comfortable using computer applications such as Microsoft Office Suite, e-mail and Office 365 with strong demonstrated experience with assistive technology, e.g., text-to-speech software, accessibility features in desktop and web applications and equipment.
- Strong demonstrated computer literacy skills including Microsoft Office Suite, Microsoft Teams, Brightspace, EnCampus, Pearson Vue and PeopleSoft.
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
- First Aid and mental health and wellness training would be considered an asset.
Relevant Skills And Knowledge
- You demonstrate a commitment to equity diversity, inclusion, accessibility, and anti-racism.
- You possess excellent interpersonal skills and are able to interact at all levels of an organization.
- You are known for your superior customer service skills and can create a relationship of trust beyond immediate interaction.
- Your superb team working skills enable you to contribute positively to a team environment.
- You have specific technical occupational knowledge and skill in educational and assistive technology programs, library services, and/or invigilating tests.
- You are known for your problem solving and critical thinking skills.
- Understanding of adult learning and student development principles.
- You are a strong communicator.
- You possess excellent coordination skills specifically related to booking tests and scheduling appointments.
- You have proven records and information management skills and abilities related to service delivery data.
- You demonstrate a strong commitment to confidentiality, professionalism, excellence, teamwork, and supporting student success.
- You have a proven ability and time management skills to work in a fast-paced environment that requires accuracy and attention to detail.
- You are dedicated to life-long learning.
