- Oversees hospice program development including, but not limited to, staff education, data management, and implementation of appropriate clinical practice in hospice.
- Establish functions and qualifications for all personnel.
- Determine staffing needs and staffing patterns according to program requirements and with consideration for utilization of personnel at their maximum potential.
- Oversee compliance with personnel policies.
- Reviews performance of all direct reports.
- Responsible for program development in all areas of the hospice program.
- Monitor compliance with board-approved budget.
- Monitor day-to-day compliance with regulatory and reimbursement requirements as defined by various government agencies.
- Maintain compliance with all Joint Commission, state and federal regulations.
- Assists with initial and ongoing education of all clinical staff in hospice.
- Assists with the orientation, preceptorship and ongoing education of all new staff to hospice.
- Collaborates with other departments to develop, maintain and monitor policies and standards related to hospice activities.
- With clinicians and intake determines patient eligibility for care within the program guidelines established.
- Provide clinical expertise and serves as a resource to staff and the community.
- Participates in Agency Quality Improvement program.
- Analyzes changes in regulatory, reimbursement, hospice and palliative care program funding and recommends revisions to proposed or current policies.
- Other duties as assigned.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA’s commitment to CARES: compassion, accountability, respect, excellence and service.
- Registered Nurse currently licensed in the Commonwealth of Massachusetts.
- BSN, Master’s degree in Nursing or Public Health or Nurse Practioner preferred.
- Minimum of three (3) years of supervisory or administrative experience in a home health agency, hospice or related health program.
- Ability in program administration.
- Excellent oral and written communication skills. Ability to utilize available hardware and software.
