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Added 13 mins ago
Gainsight Administrator
Braze
Toronto, ON
The Business Systems team builds and operates the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users.…
Added 28 mins ago
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Gainsight Administrator
Braze
Toronto, ON
- Full-time
The Business Systems team builds and operates the internal platforms that power Braze's Customer Experience (CX) organization, with Gainsight as the system of record for 200+ users.…
Added 1 hour ago
S
Technical Account Manager – Product Delivery & Client Success
SmartPixel
Montreal, QC
- Full-time
…ecosystem combines real-time rendering, interactive environments, SaaS platforms, custom software development, and integrated hardware solutions to create exceptional customer…
Added 3 hours ago
Director, CX Business Systems
Braze
Toronto, ON
…includes - Expert/Professional Services, Partner Led Delivery, Customer Success, and Customer/Technical Support business functions. This role demands a leader who can lead a high-performing…
Added 1 day ago
C
Information Technology Operations Manager
Cardata
Canada
- $80,000 to $120,000 CAD / year
- Full-time
…systems, and working closely across product, operations, and customer teams, you’ll do well…
Added 2 days ago
M
Premium Support Program Manager
Meltwater
Toronto, ON
- Full-time
…themes and challenges, and providing insights to the account Customer Success Manager (CSM) as needed. Develop strategies and plans to address identified themes and challenges…
Added 2 days ago
TH
Case Manager, Bilingual (Fixed Term, 1-year)
Teladoc Health
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Case Manager ensures the well-being of members/patients and guides them through their healthcare journey. As part of a specialized team, including Case Coordinators, physicians and…
Added 2 days ago
AE
Sr Mgr-Digital Product Mgmt
American Express
Toronto, ON
- Full-time
Work with Go-to-Market partners on positioning, training inputs, launch communications, FAQs, customer success, and feedback loops.
Added 2 days ago
S
Product Manager
SWTCH
Toronto, ON
- Full-time
We are looking for a dedicated, hard-working Product Manager who will be a key part of the SWTCH development team. You will be overseeing the entire product lifecycle, from ideation to…
Added 2 days ago
SE
Product Manager
SWTCH Energy Inc.
Remote, Canada
- Full-time
- Remote
We are looking for a dedicated, hard-working Product Manager who will be a key part of the SWTCH development team. You will be overseeing the entire product lifecycle, from ideation to…
Added 2 days ago
SC
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP Careers
Montreal, QC
- Full-time
Establish measurable success criteria that reflect customer value, product adoption, and business outcomes.
Added 2 days ago
D
Commercial Principal, Corporate Insights – Technology & Software (North America)
Dialectica
Montreal, QC
- Full-time
You will sell to the teams that make the big calls at software, SaaS, internet and technology companies: corporate strategy, corporate development and M&A, product, and go-to-market…
Added 2 days ago
C
Director of Information Technology
CarltonOne
Markham, ON
- Full-time
Our platform powers the global engagement industry, enabling companies to deliver impactful employee recognition, customer loyalty, rewards, sales, and channel incentive programs. We…
Added 2 days ago
SI
Product Expert - Direct-to-Consumer (D2C) Commerce
SAP IT Business Systeme
Montreal, QC
- Full-time
Establish measurable success criteria that reflect customer value, product adoption, and business outcomes.
Added 3 days ago
PG
Senior Customer Success Manager
PowerSchool Group LLC
Canada
- Other
The Customer Success Manager (CSM) is responsible for ensuring customers realize and sustain measurable value from their PowerSchool investment. This role goes beyond relationship…
Added 3 days ago
IR
Customer Marketing Manager
Info-Tech Research Group
Canada
- Full-time
McLean & Company is looking for a strategic, hands-on Marketing Manager to help strengthen customer relationships and drive engagement across our member base. You will own the planning and…
Added 3 days ago
R
Director of Growth
Rokt
Toronto, ON
- $212,000 to $250,000 CAD / year
- Full-time
…Transaction Moment™, the span from cart to confirmation where customer attention and intent peak, and where more than 90% of a business's ancillary revenue potential sits…
Added 3 days ago
R
Director of Growth
Rokt
Toronto, ON
- $212,000 to $250,000 CAD / year
- Full-time
…Transaction Moment™, the span from cart to confirmation where customer attention and intent peak, and where more than 90% of a business's ancillary revenue potential sits…
Added 3 days ago
A
Manager of Strategic Customer Success
Ashby
Canada
- Full-time
Hi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. One of our operating…
Added 3 days ago
A
Mid-Market Customer Success Manager - Americas
Ashby
Canada
- Full-time
You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting customers through the adoption and long-term optimization of complex technologies.…
Added 3 days ago
M&
Customer Marketing Manager
McLean & Company
Canada
- Full-time
McLean & Company is looking for a strategic, hands-on Marketing Manager to help strengthen customer relationships and drive engagement across our member base. You will own the planning and…
Added 3 days ago
J
Strategic Account Manager
JAGGAER
Canada
- Full-time
10–15 years of experience in enterprise software, SaaS, account management, customer success, sales, consulting, or related customer-facing roles.
Added 4 days ago
D
Customer Marketing Manager (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
We’re hiring a Customer Marketing Manager to turn customer relationships into measurable retention, advocacy, and revenue growth. You’ll join Directive’s internal marketing team and build…
Added 4 days ago
Senior Integrated Campaigns Manager
Varicent
Ottawa, ON
…market - we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize…
Added 4 days ago
Senior Customer Marketing Manager
Varicent
Vancouver, BC
…market - we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize…

Cardata

Information Technology Operations Manager

Canada

$80,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $120,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 25, 2026

Original job description

Ready to accelerate your career?

At Cardata we are building the infrastructure layer for vehicle reimbursement.

Our platform combines software, automation, and operational services to help companies run compliant, scalable vehicle programs across North America.

We’re a high-ownership team that moves quickly, solves real operational complexity, and values people who can turn ambiguity into execution. If you enjoy building, improving systems, and working closely across product, operations, and customer teams, you’ll do well here.

As the IT Operations Manager you will be the go-to person for all things about our IT Operations at Cardata.

We are searching for someone with a knack for breaking down complex concepts and effective troubleshooting, who will quickly resolve issues related to employees’ software or hardware, and ensure that our teams are set up for continued success.

You will work with the CFO to identify opportunities to improve management and operations of our internal systems. As a continuous learner, you will constantly stay abreast of changes related to Cardata systems and security, and bravely bring forth new ideas for improvements.

What you will do

Be the main point of contact for all Cardata employees and provide timely resolution to help desk related inquiries, requests, and problems.
Ensure the successful day-to-day operations of Cardata through proper monitoring and troubleshooting of all IT systems and software.
Manage all systems and access for organizational IT systems and software.
Serve as the main administrator for Google, and manage licenses and contracts for all IT systems and software.
Own the procurement of all equipment and maintain a centralized, up to date log of all hardware, both in the office and distributed.
Partner with the People and Culture team to manage the onboarding and offboarding of employees to Cardata systems (I.e. training, hardware procurement, and system set-up).
Partner with the Director of Engineering to implement and maintain IT security and controls to ensure that Cardata systems and information is secure and protected.
Oversee the SOC 2 compliance audit process and ensure adherence to controls throughout the year.
Identify and implement automations to reduce manual work and drive efficiencies.
Stay up to date on operational IT and security best practices.

What you will bring

5-8 years’ experience supporting IT operations, preferably in a high-growth SaaS company
Experience procuring software and hardware for internal use, and managing vendor relationships to ensure a consistent supply of required equipment
Strong working knowledge of Google Suite, preferably with experience managing administration
High degree of skill in organization and time management, with an ability to manage multiple projects and requests simultaneously
High degree of adaptability and flexibility
Knowledge of IT systems and security best practices
Post-secondary education in Business, Information Systems, IT, or another related field

Nice-to-haves

Experience in SOC and ISO certification process
Experience supporting systems migration
Experience working in a distributed/ remote first environment

Compensation

In line with Ontario’s Pay Transparency legislation, the salary range for this role is $80,000 – $120,000 CAD annually, based on experience, skills, and alignment with the role requirements.

This is a vacant position, and we are hiring with intention and seeking someone who will bring new perspective, contribute meaningfully to the team, and grow with the organization.

Why you’ll love working at Cardata:

We’ll be honest - Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.

You’ll be surrounded by driven teammates who genuinely care - about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.

Cardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.

If you require accommodations during the recruitment process, please let us know.

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More about this job

Responsibilities

Manage day-to-day IT operations, employee help desk requests, systems and access, Google administration, software and hardware procurement, and IT asset records. Partner with People and Culture and Engineering on employee onboarding and offboarding, security controls, SOC 2 compliance, and automation to improve operational efficiency.

Requirements

Candidates should have 5–8 years of IT operations experience, preferably at a high-growth SaaS company, along with experience procuring equipment and software and managing vendors. The role calls for Google Workspace administration knowledge, strong organization and adaptability, familiarity with IT security best practices, and post-secondary education in business, information systems, IT, or a related field; SOC or ISO certification and systems migration experience are nice-to-haves.

Skills

IT Operations
Help Desk Support
Troubleshooting
Google Workspace Administration
Hardware and Software Procurement
Vendor Relationship Management
IT Asset Management
Employee Onboarding and Offboarding
IT Security
SOC 2 Compliance
Systems Administration
Access Management
Automation
Project Management
Time Management
Systems Migration

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Help Desk
Google Workspace
Software Procurement
Hardware Procurement
Vendor Management
IT Asset Management
Employee Onboarding
Employee Offboarding
IT Security
Security Controls
SOC 2
ISO Certification
Systems Administration
Access Management
Automation
Systems Migration
SaaS
Distributed Work
Remote-First Environment
Operational Efficiency
Troubleshooting
Hardware
Software
Compliance Audits

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