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Added 5 mins ago
RS
HVAC Technician
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- Full-time
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Added 5 mins ago
WC
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Added 20 mins ago
D
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Merchandiser, Hourly Full Time Flexible Shifts
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Cardata

Information Technology Operations Manager

Canada

$80,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $120,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 25, 2026

Original job description

Ready to accelerate your career?

At Cardata we are building the infrastructure layer for vehicle reimbursement.

Our platform combines software, automation, and operational services to help companies run compliant, scalable vehicle programs across North America.

We’re a high-ownership team that moves quickly, solves real operational complexity, and values people who can turn ambiguity into execution. If you enjoy building, improving systems, and working closely across product, operations, and customer teams, you’ll do well here.

As the IT Operations Manager you will be the go-to person for all things about our IT Operations at Cardata.

We are searching for someone with a knack for breaking down complex concepts and effective troubleshooting, who will quickly resolve issues related to employees’ software or hardware, and ensure that our teams are set up for continued success.

You will work with the CFO to identify opportunities to improve management and operations of our internal systems. As a continuous learner, you will constantly stay abreast of changes related to Cardata systems and security, and bravely bring forth new ideas for improvements.

What you will do

Be the main point of contact for all Cardata employees and provide timely resolution to help desk related inquiries, requests, and problems.
Ensure the successful day-to-day operations of Cardata through proper monitoring and troubleshooting of all IT systems and software.
Manage all systems and access for organizational IT systems and software.
Serve as the main administrator for Google, and manage licenses and contracts for all IT systems and software.
Own the procurement of all equipment and maintain a centralized, up to date log of all hardware, both in the office and distributed.
Partner with the People and Culture team to manage the onboarding and offboarding of employees to Cardata systems (I.e. training, hardware procurement, and system set-up).
Partner with the Director of Engineering to implement and maintain IT security and controls to ensure that Cardata systems and information is secure and protected.
Oversee the SOC 2 compliance audit process and ensure adherence to controls throughout the year.
Identify and implement automations to reduce manual work and drive efficiencies.
Stay up to date on operational IT and security best practices.

What you will bring

5-8 years’ experience supporting IT operations, preferably in a high-growth SaaS company
Experience procuring software and hardware for internal use, and managing vendor relationships to ensure a consistent supply of required equipment
Strong working knowledge of Google Suite, preferably with experience managing administration
High degree of skill in organization and time management, with an ability to manage multiple projects and requests simultaneously
High degree of adaptability and flexibility
Knowledge of IT systems and security best practices
Post-secondary education in Business, Information Systems, IT, or another related field

Nice-to-haves

Experience in SOC and ISO certification process
Experience supporting systems migration
Experience working in a distributed/ remote first environment

Compensation

In line with Ontario’s Pay Transparency legislation, the salary range for this role is $80,000 – $120,000 CAD annually, based on experience, skills, and alignment with the role requirements.

This is a vacant position, and we are hiring with intention and seeking someone who will bring new perspective, contribute meaningfully to the team, and grow with the organization.

Why you’ll love working at Cardata:

We’ll be honest - Cardata isn’t for everyone. If you thrive in a fast-paced environment, take extreme ownership, and constantly push yourself (and your work) to be the best, you’ll fit right in.

You’ll be surrounded by driven teammates who genuinely care - about the work, about our customers, and about helping each other succeed. Together, we take on ambitious goals and celebrate the wins along the way.

Cardata is an equal opportunity employer. All candidates will be equally considered without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender/gender identity, sexual orientation, age, marital status, physical and/or mental handicap or financial ability. We are dedicated to creating an inclusive environment where everyone feels welcome to bring their authentic selves to work.

If you require accommodations during the recruitment process, please let us know.

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More about this job

Responsibilities

Manage day-to-day IT operations, employee help desk requests, systems and access, Google administration, software and hardware procurement, and IT asset records. Partner with People and Culture and Engineering on employee onboarding and offboarding, security controls, SOC 2 compliance, and automation to improve operational efficiency.

Requirements

Candidates should have 5–8 years of IT operations experience, preferably at a high-growth SaaS company, along with experience procuring equipment and software and managing vendors. The role calls for Google Workspace administration knowledge, strong organization and adaptability, familiarity with IT security best practices, and post-secondary education in business, information systems, IT, or a related field; SOC or ISO certification and systems migration experience are nice-to-haves.

Skills

IT Operations
Help Desk Support
Troubleshooting
Google Workspace Administration
Hardware and Software Procurement
Vendor Relationship Management
IT Asset Management
Employee Onboarding and Offboarding
IT Security
SOC 2 Compliance
Systems Administration
Access Management
Automation
Project Management
Time Management
Systems Migration

Visa sponsorship

Not detected in the job text

Keywords

IT Operations
Help Desk
Google Workspace
Software Procurement
Hardware Procurement
Vendor Management
IT Asset Management
Employee Onboarding
Employee Offboarding
IT Security
Security Controls
SOC 2
ISO Certification
Systems Administration
Access Management
Automation
Systems Migration
SaaS
Distributed Work
Remote-First Environment
Operational Efficiency
Troubleshooting
Hardware
Software
Compliance Audits

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