About Us:
At Plasti-Fab, a Carlisle Company, we’ve been supporting sustainable building for over 50 years with high-quality insulation solutions used in commercial, residential, and infrastructure construction across North America. Learn more about our company here.
Now part of Carlisle Weatherproofing Technologies (CWT), we’re proud to be contributing to industry-leading innovation, sustainability, and performance. With a strong focus on energy efficiency, labor savings, and re-roofing trends, we’re positioned for continued growth through Carlisle’s Vision 2030 strategy.
Now’s the perfect time to join us. As a fully vertically integrated EPS manufacturer, our operations span over 50 locations across Canada and North America. Our recent expansions - including in-house resin production and cutting-edge technical labs - underscore our commitment to quality and environmental responsibility.
Job Summary
The Shipping Clerk’s responsibilities include shipping and dispatch coordination; order fulfillment and packaging; and managing inventory, receiving, and material movement tasks. Attention to detail is critical to avoiding shipping errors.
Duties and Responsibilities:
- Develop and maintain positive carrier relationships while coordinating transportation requirements, resolving delivery issues, and supporting continuous improvement of freight operations.
- Coordinate and dispatch outbound shipments using approved carriers to ensure on-time customer delivery.
- Prepare, review, and maintain shipping documentation including bills of lading, packing lists, shipping labels, and freight records.
- Verify shipment accuracy and ensure products are properly packaged, loaded, and shipped according to customer and carrier requirements.
- Provide transportation support by obtaining freight rates, selecting cost-effective carriers, and assisting with freight cost tracking.
- Maintain effective communication with customers, carriers, production, and internal departments regarding shipment status and delivery requirements.
- Proactively minimize detention charges and ensure accurate documentation, billing, and invoice verification.
- Coordinate inventory availability with production schedules and shipping requirements to support customer orders and operational needs.
- Ensure proper and safe loading shipments to maintain product integrity and comply with carrier requirements.
- Perform cycle counts, inventory audits, and inventory transactions within the ERP system, investigating and resolving discrepancies as required.
- Support the receiving, storage, transfer, and shipment of raw materials and finished goods.
- Maintain accurate inventory, shipping, and transportation records.
- Ensure compliance with company policies, safety standards, transportation regulations, and quality requirements.
- Track and report key shipping and inventory performance metrics.
- Ensure shipments comply with DOT, OH&S, and company shipping guidelines.
- Identify and recommend process improvements to enhance efficiency, accuracy, and customer service.
- Support 5S, Lean Manufacturing, and housekeeping initiatives within the shipping and warehouse areas.
- Cross-train with and provide backup support to other administrative and operational functions as required.
- Provide support across shipping, inventory, warehouse, and production operations as required, including housekeeping and continuous improvement activities, to support plant efficiency and maintain a safe and organized workplace.
- Perform other duties as assigned.
Required Knowledge/Skills/Abilities:
- Proven 3+ years of work experience as a Shipping Clerk or Dispatch or similar role.
- Forklift certification is an asset.
- Ability to multitask and pay close attention to detail in a fast-paced environment.
- Excellent team player, able to follow instructions from both management and peers
- Ability to follow written and oral instructions, procedures, and guidelines.
- Excellent and professional communication skills
- Ability to lift items and containers up to 50 pounds.
- Ability to use measuring devices (gauges, tapes, rulers)
- Ability to analyze data, identify trends, and propose solutions to improve inventory control.
- Flexibility to work different hours throughout the week as needed.
- Able to operate ERP systems and shipping software and portals (e.g., FedEx, UPS, freight carriers) for label generation and tracking.
- Good in MS Office.
- Must demonstrate safe working practices
Education and Experience:
- High School Diploma or GED required.
- Logistics/Supply Chain experience preferred.
- 3+ years of in-house production, shipping, or material handling experience.
Working Conditions:
- Exposure to all weather conditions including high heat, extreme colds, rain, snow, ice, and wind.
- Fast pace congested material handling equipment traffic.
- Exposure to loud noises that will require hearing protection
- Potential for a drafty work area.
- Exposure to hazardous materials including but not limited to EPS dust, combustible dust, fumes, handline of raw material chemicals.
- Pinch hazard from moving mechanical parts on forklift, truck doors, etc.
- Occasional exposure to moving mechanical parts or machinery
