Do you have a noticeable passion for results?
Do you have a passion for results and the ambition to help build something meaningful? You’re bold, energetic, and resourceful, motivated by the opportunity to join a new, science‑driven company shaping the future of rare-disease care. With a competitive drive, a strong appreciation for evidence‑based medicine, and the ability to clearly communicate value, you build trusted, lasting partnerships. Your entrepreneurial spirit makes you a strong fit for the Key Account Manager role at Celystra Pharma Inc.
Why Celystra Pharma?
At Celystra Pharma, you’ll have the rare opportunity to help build a company at a pivotal moment - where innovative science meets real, unmet patient need. As a Quebec‑based biotech startup focused on bringing proven, evidence‑based rare-disease therapies to Canada, Celystra offers the excitement of shaping the future alongside experienced industry leaders. This is a chance to make a tangible impact, take ownership, and help ensure that innovative treatments reach patients and families who cannot afford to wait.
Job Description:
Celystra Pharma is looking to hire field-based Key Account Managers (KAMs), supporting our Cardio-Metabolic or Rare Disease portfolios. Ideally, the candidate will be located in one of our main provinces: Quebec, Ontario, or British Columbia.
In this position, you will act as a business owner, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems to drive the adoption of cutting‑edge, first or best‑in‑class therapies.
As a Key Account Manager, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:
- The opportunity to develop and execute strategic account plans to surpass commercial performance objectives
- Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks
- Exposure to national and regional planning through ongoing account analysis and contribution to opportunity or mitigation strategies
- The chance to apply an entrepreneurial mindset, innovative approach, and cross-functional collaboration to deliver results
- The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information
- The opportunity to be a key voice at the table contributing not only to the execution of sales objectives, but also shaping strategy by delivering critical, field-based insights that inform decision-making at the highest level.
Role Responsibilities:
- Developing a deep understanding of local patient journeys and key decision-makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives
- Building and growing a network of external healthcare and administrative stakeholders to support optimal recommendations throughout the patient journey
- Effectively engaging external stakeholders in scientific discussions to ensure medications are prescribed to the right patients at the right time
- Leveraging internal and external resources to develop and execute tailored customer value solutions
- Embracing accountability and empowerment to make agile decisions while maintaining a broader view of overall objectives
- Managing regional spend and budgets to ensure optimal impact and ROI
- Providing ongoing account analysis and identifying market dynamics with potential business impact
- Leading and delivering regular performance-to-objective reviews to commercial leadership
- Extensive overnight travel required for meetings and external conferences across your region.
Qualifications & Skills:
- Bachelor’s degree completed
- Minimum 5+ years of experience in specialty sales or Key Account Management roles
- Experience in cardio‑metabolic disease, endocrinology, cardiology, allergy‑immunology, or rare disease.
- Strong understanding and experience in the execution of key account management principles
- Excellent communication and engagement skills, both virtual and in-person
- Ability to articulate complex content clearly to management, peers, and customers in individual and group settings
- Strong organizational, analytical, and problem-solving skills, with natural curiosity and active listening ability
- Agility to work successfully in a dynamic, complex, and changing environment
- Self-motivated, entrepreneurial, and collaborative, with strong cross-functional communication skills
- Experience with budget ownership and ROI analysis
- Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly
- Valid driver’s license and ability to travel as required
- English-speaking (bilingual French & English an asset)
Celystra Pharma compensation package, which includes:
- Competitive compensation with incentive plan opportunity
- Full-time opportunity
- Allowances for territorial expenses including car allowance
- Dedicated training and support
- Opportunity to build with a growing pharmaceutical organization in Canada
