Original job description
Chajinel Healthcare Services is seeking a reliable, organized, and patient-focused Medical Assistant / Clerk to support both clinical and administrative functions within our healthcare facility. This hybrid role is essential in ensuring smooth day-to-day operations while delivering high-quality patient care and service. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities
Clinical Support Duties
Prepare patients for examinations by recording vital signs, medical history, and chief complaints.
Assist healthcare providers during examinations and minor procedures.
Perform basic clinical tasks such as administering injections, collecting specimens, and conducting routine lab tests (as permitted by certification and regulations).
Maintain cleanliness and organization of examination rooms and clinical equipment.
Ensure proper sterilization of instruments and adherence to infection control protocols.
Provide patients with instructions regarding medications, treatments, and follow-up care.
Monitor and restock medical supplies and notify management of shortages.
Administrative / Clerical Duties
Greet patients and visitors in a professional and courteous manner.
Schedule appointments and manage patient calendars efficiently.
Maintain accurate patient records, both electronic and paper-based, ensuring confidentiality and compliance with HIPAA regulations.
Handle incoming calls, respond to inquiries, and direct messages appropriately.
Verify insurance information and assist with billing processes when needed.
Process patient intake forms, consent documents, and other required paperwork.
Coordinate referrals, lab orders, and follow-up appointments.
Perform general office tasks such as filing, data entry, and correspondence.
Qualifications & Requirements
Education:
High school diploma or equivalent required.
Completion of an accredited Medical Assistant program preferred.
Certification:
Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification preferred but not always required depending on experience.
Experience:
Minimum of 1–2 years of experience in a healthcare or clinical setting preferred.
Experience with electronic health record (EHR) systems is highly desirable.
Skills:
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Attention to detail and accuracy in documentation.
Basic knowledge of medical terminology.
Proficiency in Microsoft Office and healthcare software systems.
Ability to maintain patient confidentiality and professionalism at all times.
Work Environment
Fast-paced clinical and office setting.
Frequent interaction with patients, healthcare providers, and administrative staff.
May require standing for extended periods and occasional lifting of medical supplies.
Key Competencies
Compassion and empathy toward patients.
Dependability and punctuality.
Problem-solving and critical-thinking skills.
Adaptability and willingness to learn.
Team-oriented mindset with the ability to work independently when needed.
Benefits (if applicable)
Competitive salary based on experience.
Health, dental, and vision insurance options.
Paid time off and holidays.
Opportunities for professional development and training.
Supportive and collaborative work environment.
Equal Opportunity Statement
Chajinel Healthcare Services is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
How to Apply
Interested candidates should submit their resume and a brief cover letter outlining their qualifications and interest in the position. Applications will be reviewed on a rolling basis until the position is filled.
This role is ideal for individuals who are passionate about patient care and enjoy balancing clinical responsibilities with administrative tasks. Join Chajinel Healthcare Services and contribute to delivering exceptional healthcare experiences to our community
