Company Description Choice Travel & Tours is an airlines and aviation company serving travelers from its base in Monroe, North Carolina. The organization focuses on providing customers with tailored travel solutions, including flight bookings and tour packages. Team members work closely with clients to create smooth, reliable travel experiences. The company values professional customer service, attention to detail, and a commitment to helping travelers reach their destinations with confidence.
Role Description The Sales Associate role at Choice Travel & Tours is a part-time, on-site position located in Edmonton, AB. The Sales Associate will assist customers with booking flights and tours, providing information on travel options, pricing, and availability. Daily tasks include answering inquiries in person and by phone, processing reservations and payments, and maintaining accurate customer records. The role also involves promoting available travel packages, supporting sales campaigns, and collaborating with team members to meet sales and service goals. The Sales Associate is expected to uphold high standards of customer care and represent the company in a professional manner.
Qualifications
- Strong customer service and interpersonal skills, with the ability to communicate clearly and professionally with diverse clients.
- Sales and negotiation abilities, including comfort with upselling travel packages and meeting sales targets.
- Basic computer literacy and familiarity with reservation or booking systems; ability to learn new platforms quickly.
- Organizational skills and attention to detail for handling reservations, payments, and customer records accurately.
- Ability to work on-site in Edmonton, AB, with a flexible schedule that may include evenings and weekends.
- Previous experience in retail, hospitality, travel, or customer-facing roles is an asset.
- High school diploma or equivalent; additional training or education in travel, tourism, or business is beneficial.