You can’t make the perfect apple pie without the right mix of ingredients, and you can’t make a great company without the right mix of people. For more than 50 years, Chudleigh’s has been an important part of people’s lives. Our success hinges on the innovative, dedicated, and inspiring individuals who make up our team, and who pride themselves on making every Chudleigh’s experience sweet.
Today, we do our baking in a modern 110,000 square foot bakery, five minutes down the road from our family farm. With 200 dedicated full-time employees, we make delicious desserts for customers across North America and beyond! Come join our sweet team as a Food Safety & Quality Assurance Manager!
Why You'll Love Working Here:
- Competitive Health, Dental & Vision Benefits (100% employer paid)
- RRSP Matching Program
- 3 Weeks' Annual Vacation
- Anniversary Paid Day Off
- Personal Development/Education Fund
- Fitness Reimbursement
- Safety Shoe Reimbursement
- Employee Referral Bonus
- Employee Assistance Program (EAP)
- Employee Rewards and Recognition Programs: Programs that recognize and reward employee achievements and contributions.
- Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
- Inclusive Workplace: An inclusive and diverse workplace where all employees are valued and respected.
- Sustainability Commitment: Work for a company committed to sustainability and making a positive impact on the environment.
Job Type: Permanent, Full-time
Annual Salary: $95,000 - $115,000
Work Location: Onsite (Milton, ON)
What You'll Be Doing:
- Develop Food Safety and Quality programs complying with BRC, customer and regulatory requirements
- Full accountability of food and personal safety requirements for department
- Empower, coach, support and develop employees
- Manage QA Budget with support from direct manager
Planning
- Establish the long-range strategies, objectives and KPI's for the quality program to meet company goals
- Review product defects, analyze trending data and recommend modifications in products or quality standards to correct any deviations and ensure quality compliance
- Develop work instructions, continuity plans, and training matrices for optimal performance and create execution plan
Execution
- Monitor implementation of polices and programs for FSQA programs
- Direct and coordinate quality specifications and standards for raw materials, processes and finish products for both new and existing products
- Manage quality control plans, inspection and testing, process control procedures to ensure raw material and finish products meet safety and quality regulatory and customer specifications/standards. This includes regulatory requirements for the U.S and international
- Ensure all BOP's and internal quality documentation is maintained and accurate
- Ensure company/customer quality databases are accurate and updated on time
- Implement a robust auditing program to ensure programs are robust and deviations/non-conformances are handled effectively
- Ensure maintenance of the BRC program including revisions to maintain yearly goals
- Consistently execute action plans which meet the departmental strategy and goals
Teamwork
- Work with cross functional teams (maintenance, operations, sanitation, shipping/warehousing) to eliminate personal food & safety issues & gain alignment
Communication
- Ensure customer complaints and quality problems are dealt with in a timely matter
- Develop and execute an effective communication strategy to ensure employees, temporary workers, contractors and visitors are kept appropriately informed
- Prepare periodic reports to top management, as necessary
- Coach and provide appropriate feedback on an ongoing basis to encourage correct departmental and operational behaviors, while disciplining, as necessary
Leadership
- Ensure the food safety & quality control procedures/policies are coordinated and understood throughout the organization, continuously improving Food Safety Culture
- Ensure a strong compliance program and the hold and release/recall programs meet regulatory and company requirements and minimize risk
- Main lead for BRC, regulatory, customer audits and feedback for quality continuously targeting an AA score
- Create an environment for employee ownership and engagement using a collaborative approach
- Create positive morale amongst the employees to achieve a high gallop score
- Conduct 1:1's at least monthly and annual performance reviews for all staff
- Motivate staff to ensure the customer (both internal and external) remain prominent while executing strategies using Chudleigh Traits
- Delegate effectively and appropriately to expand staff skill while achieving departmental goals
- Lead by example, coach for success
- Keep abreast of new developments (legislative and compliance) quality
What We're Looking For:
- College/University degree preferably BSC in Engineering or Food Science.
- Minimum of 10 years of food production/packaging and quality management experience (ideally frozen bakery).
- Minimum of 5 years management/leadership experience.
- Strong regulatory experience for both Canada and U.S International export experience idea.
- Strong BRC (or similar GFSI) Knowledge and Experience required. Strong knowledge of HACCP, GMP, OHSA, regulatory requirements for labeling and nutrition and food safety risk assessments.
Bonus Points If You Have:
- Dessert Manufacturing Facility or Bakery experience.
- Familiarity with Lean tools and methods (e.g., value stream mapping, visual management, root cause problem-solving).
- Strong knowledge of WHMIS, Chemical Handling, HACCP, GMP, OHSA and regulatory requirements.
In compliance with Bill 190, we confirm that this job posting is for an existing vacancy within our organization. As part of our recruitment process, we may use artificial intelligence tools to help review applications. These tools are intended to support efficiency and consistency, but final hiring decisions are always made by our hiring team. Chudleigh’s Ltd. is committed to maintaining a diverse and fair workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our People & Culture Team ([email protected]).
Thank you for your interest in Chudleigh's Bakery.
