CIBC

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Added 27 days ago
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Consultant - Business Effectiveness
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Vice-President, Connected Advice
CIBC
Toronto, ON
- Full-time
Added 27 days ago
C
Senior Financial Planner
CIBC
Vancouver, BC
- Full-time
Added 27 days ago
C
Sr. Manager, Application Development
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Consultant, ITAM Transactions & Compliance
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Information Security Analyst Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Senior Relationship Officer, Secured Recovery
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Client Service Representative [Hourly]
CIBC
Windsor, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Director, Chapter Lead, Media Analytics
CIBC
Toronto, ON
- Full-time
Added 27 days ago
C
Client Associate (IR licensed) Wood Gundy
CIBC
Calgary, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Spécialiste en Investissements - Montréal - Bilingue
CIBC
Sherbrooke, NS
- Full-time
Added 27 days ago
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Investment Representative, ISI - Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
CIBC Career Opportunities - NAIT
CIBC
Sherwood Park, AB · Stony Plain, AB · Leduc, AB · Spruce Grove, AB · Beaumont, AB · Edmonton, AB · St. Albert, AB
- Full-time
Added 27 days ago
C
Spécialiste en Investissements - Montréal - Bilingue
CIBC
Saint-Léonard, NB
- Full-time
Added 27 days ago
C
Client Service Representative
CIBC
Duncan, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Représentant(e) en services financiers – Représentant polyvalent - Cote-Des-Neiges & Edouard Montpetit
CIBC
Montreal, QC
- Full-time
Added 27 days ago
C
Représentant(e) en services financiers - Montréal
CIBC
Montreal, QC
- Full-time
Added 27 days ago
C
Spécialiste principal en services financiers
CIBC
Montreal, QC
- Full-time
Added 27 days ago
C
Financial Services Representative II
CIBC
Victoria, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Représentant service à la clientèle, 15h/semaine - Victoriaville
CIBC
Victoriaville, QC
- Part-time
Added 27 days ago
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Représentant service à la clientèle, 31h/semaine - Victoriaville
CIBC
Victoriaville, QC
- Part-time
Added 27 days ago
C
Représentant en services financiers - Thetford Mines
CIBC
Thetford Mines, QC
- Full-time
Added 27 days ago
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Financial Advisor -CIRO-MFD/AMF
CIBC
Vancouver, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Client Service Representative
CIBC
Nanaimo, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
C
Client Service Representative [Hourly]
CIBC
Edmonton, AB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CIBC

Client Service Representative

Nanaimo, BC, Canada

Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 14, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Nanaimo-6570 Island Highway

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will assist clients with day-to-day banking needs, including answering questions, processing transactions, and managing accounts. Additionally, you will act as a technology expert by introducing clients to mobile banking applications and connecting them with the appropriate team members to reach their financial goals.

Requirements

You must be goal-oriented, passionate about people, and capable of working in a fast-paced environment. The role requires full-time on-site attendance and flexibility to work banking center hours, including evenings and weekends.

Skills

Client issue resolution
Client service
Customer experience
Digital literacy
Empathy
Financial products
Interpersonal communication
Standards compliance
Transaction services
Problem solving
Relationship management
Accountability
Mobile banking applications

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial services
Client engagement
Mobile banking
Transaction processing
Account management
Customer support
Problem solving
Relationship building
Personal banking
Business banking
Technology adoption
Financial goals
Banking center
Inclusion

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