CIBC

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Added 23 days ago
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Mobile Mortgage Advisor - (Commission Only) - Calgary
CIBC
Calgary, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Consultant, Procurement
CIBC
Toronto, ON
- Full-time
Added 23 days ago
C
Client service representative - Part-time (15 hours/week) - Bilingual
CIBC
Campbellton, NB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Directeur, Groupe Entreprises Indépendant - Montréal Est - bilingue
CIBC
Montreal, QC
- Full-time
Added 23 days ago
C
CIBC Meet & Greet Career Event - November 25 at 6:00 PM (EST) (Ottawa, ON)
CIBC
Ottawa, ON
- Full-time
Added 23 days ago
C
Financial Services Representative
CIBC
Fredericton, NB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Customer Service Representative
CIBC
Maple Ridge, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Administrative Associate- Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Financial Services Representative
CIBC
Fredericton, NB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Branch Assistant
CIBC
Calgary, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Financial Services Representative
CIBC
Mission, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Associate Financial Advisor
CIBC
Golden, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Estate Planning Assistant
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Client service representative - Part-time (15 hours/week)
CIBC
Clarenville, NL
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Client Service Representative - Part-time (15 hours/week)
CIBC
Fredericton, NB
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Administrative Assistant - Wood Gundy-Bilingual
CIBC
Victoriaville, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Client Associate
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Customer Service Representative-1
CIBC
Collingwood, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Customer Service Representative
CIBC
Collingwood, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Sr. Consultant, Back End Developer- Java/Golang/Kubernetes
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Client Service Representative
CIBC
Bridgenorth, ON
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Financial Services Representative II
CIBC
Winnipeg, MB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Analyst Co-op - Governance and Controls
CIBC
Toronto, ON
- Full-time
Please note all employees must work within their current jurisdiction and must reside within Canada · You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 days ago
C
Analytics Co-op
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

CIBC

Customer Service Representative

Collingwood, ON, Canada

Part-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Posting language: English
Posted: Oct 19, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Collingwood

Employment Type

Regular

Weekly Hours

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Assist clients with day-to-day banking needs, including answering questions, managing accounts and products, and completing transactions. Resolve client issues, introduce clients to mobile banking tools, and connect them with appropriate CIBC team members to support their financial goals.

Requirements

The posting does not specify formal education or prior experience requirements. Candidates should be client-focused, goal-oriented, empathetic, curious, comfortable with technology, and able to work flexible banking-centre hours, including evenings and weekends, at multiple nearby locations.

Skills

Client Issue Resolution
Client Service
Customer Experience
Digital Literacy
Empathy
Financial Products
Interpersonal Communication
Standards Compliance
Transaction Services
Problem Solving
Client Engagement
Account Management
Mobile Banking
Active Listening

Benefits

Competitive Salary
Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Personal Development Day

Visa sponsorship

Not detected in the job text

Keywords

Personal Banking
Business Banking
Banking Centre
Financial Services
Financial Products
Client Engagement
Client Experience
Account Management
Banking Transactions
Client Issue Resolution
Problem Solving
Mobile Banking Applications
Digital Banking
Technology
Standards Compliance
Flexible Scheduling
Evening Shifts
Weekend Shifts

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