We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
You’ll be joining a technology team focused on automation engineering and infrastructure operations, helping to deliver reliable, scalable, and secure platforms that support critical enterprise services. As a senior-level database automation professional, you’ll provide operational support for automation platforms such as Ansible Automation Platform, Terraform, and related orchestration tools across a complex infrastructure environment. You’ll build, maintain, and enhance automation solutions that improve consistency, reduce manual effort, and strengthen operational performance across Linux, Windows, database, and infrastructure services. In this role, you’ll lead technical troubleshooting during production incidents, identify opportunities for continuous improvement, and help mature automation support capabilities through better monitoring, alerting, and remediation. You’ll also work closely with infrastructure, database, security, cloud, application, and operations teams to deliver effective automation services and support enterprise priorities.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You'll Succeed
- Automation platform support - Provide senior-level operational support for automation platforms, including Ansible Automation Platform, Terraform, and related orchestration tools, ensuring strong availability, stability, and performance.
- Automation development and maintenance - Develop, maintain, and troubleshoot Ansible playbooks, roles, job templates, workflows, reusable automation components, and Terraform modules that support provisioning, configuration, and lifecycle management.
- Infrastructure and service reliability - Monitor Linux and Windows infrastructure, Oracle and SQL database platforms, automation jobs, and supporting services to identify issues early and maintain operational health.
- Incident management and problem resolution - Respond to incidents, alerts, service requests, and problem records, perform root cause analysis for recurring issues, and implement corrective and preventive actions to reduce future disruption.
- Operational improvement and standardization - Identify automation opportunities that reduce manual effort, improve reliability, standardize operational processes, and strengthen patching, compliance, vulnerability remediation, configuration drift detection, and health reporting.
- Collaboration, governance, and leadership - Partner with infrastructure, database, security, cloud, application, and operations teams, support change management and release planning, mentor junior team members, and promote strong standards for automation development, testing, documentation, and operational handoff.
Who You Are
- You have deep automation and infrastructure expertise. You bring strong hands-on experience supporting enterprise automation platforms, including Ansible Automation Platform, Terraform, and related orchestration tools in a complex operational environment.
- You’re experienced in infrastructure operations. You have demonstrated experience supporting Linux and Windows systems, automation services, and database platforms such as Oracle and SQL, with a strong focus on reliability, performance, and stability.
- You’re a strong technical problem solver. You can lead troubleshooting during production incidents, perform root cause analysis, and coordinate resolution across multiple teams while managing complex issues with minimal supervision.
- You know how to build with discipline. You develop reusable, well-documented automation solutions and value code quality, peer review, operational readiness, and consistent standards.
- You’re a collaborative leader. You work effectively with cross-functional partners and enjoy mentoring junior team members while helping teams adopt best practices in automation and operational support.
- You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 32nd Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Ansible Tower, Automation Technology, Database Environments, Incident Management, Infrastructure Management (IM), Linux Windows, Oracle Database, Oracle Database Administration (DBA), SQL Database Queries, SQL Databases, Structured Query Language (SQL), Terraform on Microsoft Azure, Test Environments
