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Added 1 month ago
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Must have strong data analytics experience · Must have strong Excel experience

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Citi Canada Technology Services ULC

Technology Lead Business Analyst

Mississauga, ON, Canada

Hybrid

Full-time

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Job details

Job type: Full-time
Workplace: Hybrid
Experience: 6-10 years of experience in business analysis or systems analysis
Posting language: English
Posted: Feb 19, 2025

Original job description

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of experience in business analysis or systems analysis
Demonstrated expertise in presenting and using planning tools
Proven diplomatic and analytical skills
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

Bachelor's degree/University degree or equivalent experience
Master's degree preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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More about this job

Responsibilities

The Technology Lead Business Analyst at Citi Canada Technology Services ULC will translate business needs into technical solutions and manage several work streams across regions. The role also guides product roadmap decisions, supervises and mentors staff, and manages risk and compliance.

Requirements

Candidates need 6-10 years of business or systems analysis experience, strong planning tool skills, and diplomatic, analytical judgment for complex issues. A bachelor's degree is required and a master's degree is preferred.

Skills

Business analysis
Systems analysis
Stakeholder management
Planning tools
Risk assessment
Process and standards definition
Product roadmap planning
Staff supervision and mentoring
Resource management
Work allocation
Written and verbal communication
Analytical problem solving
Compliance and regulatory awareness
Credit initiation and onboarding processes

Keywords

Business Analyst
Systems Analyst
Technology Lead
Credit Initiation
Onboarding
Product Roadmap
Governance
Planning Tools
Business Intelligence
Risk Management
Compliance
Stakeholder Management
Staff Supervision
Citi
Banking Technology
Financial Services
Agile

Seniority

Senior

Tools

Planning tools

Languages

English

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