About the Role:
The Supervisor, By-Law Enforcement & Licensing, is responsible for the day-to-day supervision, coordination and monitoring of the work of By-law Enforcement staff in the administration and enforcement of municipal by-laws and programs. The position provides operational guidance, training and technical support, promotes consistent enforcement practices and assists with complex or escalated investigations and inquiries. This role supports the effective coordination and delivery of enforcement activities across the City.
What You'll be Doing:
What's Required:
- Minimum completion of a 2-year Diploma in Police Foundations or Law and Security is required.
- Registration with MLEOA and certification as a Municipal Law Enforcement Officer (MLEO) is required.
- Registration with OAPSO and certification as a Certified Property Standards Officer (CPSO) is required.
- Ontario Building Code courses including OBOA Part 9 considered an asset.
- Minimum five (5) years of municipal by-law enforcement experience.
- Previous or current experience in a supervisory or team lead/senior role within a regulatory or law enforcement field in a unionized environment would be considered an asset.
- Thorough knowledge and understanding of municipal by-laws, applicable provincial statutes and regulations, enforcement procedures, investigative techniques, evidence collection, courtroom preparation and prosecution processes.
- Demonstrated ability to interpret and apply legislation, by-laws, policies and procedures consistently and to provide clear technical guidance to staff.
- Strong decision making and conflict resolution skills, including demonstrated sound judgement in complex, confidential, sensitive or contentious situations.
- Excellent organization, customer service, interpersonal, presentation, oral and written communication skills.
- Working knowledge of the Municipal Freedom of Information and Protection of Privacy Act, the Municipal Act, the Provincial Offences Act, the Ontario Building Code Act, the Planning Act, and Municipal By-laws.
- Demonstrated proficiency in Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint, gTechna ticketing software, GIS, and AMANDA software or a comparable municipal enforcement system.
- Transport Canada advanced drone pilot certificate considered an asset.
- A demonstrated commitment to enhancing a safety culture.
- Ability to work after hours, evenings and weekends, as required.
- Valid Ontario Class “G” driver’s licence with a driving record acceptable to the City. Ability to travel locally within the City and Niagara Region, as required.
- A satisfactory Police Record Check (including vulnerable sector screening, where applicable) is a condition of employment and will be requested following a conditional offer of employment.
