Original job description
Exceptional and experienced Concierge required to join a team at a high-end residential building. Candidates need only apply if they have a natural flair for customer service with articulate communication skills and have a critical eye for detail. This role will be a front line position dealing with VIP clients. Should have a strong background in 4/5* hotels or private luxury residences. Must have good organisational skills, excellent communication skills and customer service skills, a good understanding of Health and Safety, and have a strong proven track record. The concierge services for the property include but are not limited to holding keys, taking deliveries, carrying parcels & shopping, greeting, screening and escorting visitors, and generally providing lifestyle services for residents. The Concierge will be responsible for ensuring that the reception is manned at all times and that the residents needs are met whilst at the same time maintaining the security of the premises. The successful candidate must be extremely well presented and polite. All applicants must have a strong command of the English language, must be assertive, show initiative. Must have a strong proven track record with excellent references. The Concierge must be a good team player because the role will be working in a team on the night shift to collaborate in the smooth running of the nightly operations of the Front Desk & Lobby, consistently deliver service excellence to the Residents keeping in view the ever-changing residents’ needs Multi-Skill/ Multi-Tasking is seen as an imperative.
YOUR CONTACT
Tracy Dickenson
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