Paladin Security is Hiring a Healthcare Security Guard!
Location: Thunder Bay, ON Site: St. Joseph's Hospital – St. Joseph's Care Group Pay Rate: CA$18.35–CA$23.00/hour Employment Type: Full-Time Work Setting: On-Site
Overview
Paladin Security is looking for compassionate, professional, and safety-focused Healthcare Security Guards to join our team at St. Joseph's Hospital in Thunder Bay.
St. Joseph's Hospital is a specialized rehabilitative care hospital within St. Joseph's Care Group, providing rehabilitation, mental health, addictions, and complex continuing-care services throughout Northwestern Ontario.
In this role, you'll do much more than patrol hallways - you'll become an important member of the healthcare team by supporting staff, assisting patients and visitors, preventing incidents, and helping create a safe and welcoming environment for everyone.
If you're calm under pressure, enjoy helping others, and are looking for a career with opportunities for advancement, we'd love to hear from you.
Responsibilities
- Conduct regular patrols throughout hospital departments, parking areas, and surrounding grounds.
- Monitor access points to maintain a safe and secure environment.
- Respond promptly and professionally to emergency calls and security incidents.
- Assist healthcare staff with distressed patients and visitors using verbal de-escalation techniques.
- Provide excellent customer service by assisting patients, visitors, and hospital staff.
- Write accurate, detailed, and objective incident reports using digital reporting systems.
- Collaborate with police, fire, EMS, and other emergency responders when required.
- Maintain professionalism and situational awareness in a dynamic healthcare environment.
Must Have
- Valid Ontario Security Guard License.
- Valid Standard First Aid & CPR Level C Certification.
- Record of immunization for:
- Measles
- Mumps
- Rubella
- Varicella
- Current 2-Step TB Skin Test
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- Excellent verbal and written English communication skills.
- Ability to write detailed and accurate incident reports.
- High School Diploma or equivalent.
- Physical ability to stand and walk for extended periods, climb stairs, and respond quickly during emergencies.
- Ability to successfully pass a Vulnerable Sector Police Record Check.
- Strong customer service skills with a genuine passion for helping others.
Nice to Have
- Previous experience in:
- Security
- Customer Service
- Healthcare
- Community Outreach
- Career aspirations in:
- Law Enforcement
- Emergency Services
- Nursing
- Healthcare Administration
- Competitive hourly wages.
- Career advancement opportunities with strong internal promotion pathways.
- Supportive and inclusive team culture.
- Ongoing paid training and professional development.
- Work in a rewarding healthcare environment where you make a meaningful difference every day.
- Daily pay options available.
- Employee recognition programs.
- Opportunities to build experience relevant to policing and emergency services careers.
