Find work in Canada.

320,502 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 27 mins ago
NB
Analyst or Associate Financial Resource Management
National Bank of Canada
Montreal, QC
- Full-time
Join a high-impact team in Capital Markets where financial strategy meets innovation. As an Analyst or Associate in the Financial Resource Management team, you’ll play a key role in…
Added 1 hour ago
Energy Specialist (Engineering)
Metergy Solutions
Toronto, ON
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility…
Added 1 hour ago
HH
Financial Analyst
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As a Financial Analyst, you will play a key role in supporting the monthly close and ongoing financial operations for our internal corporate departments, including Payroll and Supply Chain.…
Added 1 hour ago
M
Personalization & Experimentation Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Personalization & Experimentation Analyst is responsible for building, launching, and managing personalization and testing experiences across digital channels using Adobe Target.…
Added 1 hour ago
I
Director of Revenue Growth & Partnerships
InsuranceWorks.ca
Toronto, ON
- Full-time
…Client. They will identify, develop, negotiate, and implement new revenue opportunities while coordinating their implementation across the organization. This includes managing the…
Added 2 hours ago
MW
Technical Analyst
Manion, Wilkins & Associates Ltd.
ON · Toronto, ON
- Full-time
As a Technical Systems Analyst at Manion, you will report to the Director of Information Systems and work across business and technical teams to solve complex system problems, support…
Added 2 hours ago
CS
Specialist, Reliability
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
…shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a…
Added 2 hours ago
Intern Analyst, Strategic Initiatives Delivery (January 2027 - April 2027)
University Pension Plan
Toronto, ON
We are actively looking for an Intern Analyst, Strategic Initiatives Delivery (SID), to join our team in January 2027, for a 4-month internship. This role will be part of a growing and…
Added 3 hours ago
C
Third-Party Risk Analyst
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices…
Added 3 hours ago
C
Business Analyst, Controllership Winter 2027 Co-opp
CIBC
Toronto, ON
- Full-time
…regular reviews of business line performance.As a Business Analyst, you will be involved in Finance’s process improvement program, development of new or existing Controllership , Capital…
Added 3 hours ago
Z
Financial Analyst
Zaddons
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Financial Analyst will play a central role in Zaddons’ finance function, with responsibility across month-end close, cash operations, statutory filings, innovation funding claims and…
Added 3 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON
- Full-time
…way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting…
Added 3 hours ago
C
Financial Analyst, Defence & Security-EN
CAE
Montreal, QC
- Full-time
In this role, the Financial Analyst will have direct responsibility over a portfolio of projects, with a primary focus on financial analysis, reporting and project accounting activities.…
Added 4 hours ago
PR
Specialist, Reliability
Pernod Ricard
Windsor, ON · ON
- Full-time
…shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a…
Added 4 hours ago
T
Finance Analyst
TD
Toronto, ON
- Full-time
Experienced working professional role providing specialized business services, advisory or processes / program support within their own area of specialty
Added 4 hours ago
WT
Senior Data Scientist, Growth Data
Wealthsimple Technologies
Remote, Canada
- $151,000 to $189,000 CAD / year
- Full-time
- Remote
The Growth Data focuses on driving new user acquisition and net deposit targets through marketing efforts including paid, organic, and branding initiatives. Our team is structured around…
Added 5 hours ago
PC
Senior Product Analyst (Core Payment Products)
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
Senior Product Analyst, Core Payment Products
Added 5 hours ago
EI
Value Stream Owner
Enercare Inc.
Markham, ON
- Full-time
…Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer…
Added 5 hours ago
SL
Student, Data Analyst (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills…
Added 5 hours ago
L
Data Analytics Intern / Stagiaire analyse de données
Ludia
Montreal, QC
- Internship
As a Data Analyst Intern you will assist in the performance analysis of new features and game updates. Transforming data into insight by aggregating, visualizing and presenting.
Added 6 hours ago
JI
Application Support Analyst Student - Winter 2027
J.D. Irving, Limited
Dartmouth, NS
- Full-time
All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations…
Added 6 hours ago
T
Canadian Commercial Banking Associate
TD
Windsor, ON
- Full-time
Your first 6 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Analyst on a team with a…
Added 6 hours ago
C
Financial Analyst, Defence & Security
CAE
Montreal, QC
- Full-time
In this role, the Financial Analyst will have direct responsibility over a portfolio of projects, with a primary focus on financial analysis, reporting and project accounting activities.…
Added 6 hours ago
OG
Project Business Analyst
Ontario Government | Gouvernement de l’Ontario
Toronto, ON
- Full-time
…the team, and what it's like to work as a Project Business…
Added 7 hours ago
SD
Credit Analyst ($25.50 - $28.50 per hour)
SRS Distribution Inc.
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…

Closed listing

CMiC

Product Support Analyst - Bilingual (English & French)

Remote, Canada

Remote

The overall hiring salary range for this position is $45,000 to $55,000 annually. · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: The overall hiring salary range for this position is $45,000 to $55,000 annually.
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 28, 2026

Similar jobs hiring now

Added 2 months ago
Tax Analyst
Xero · Remote, Canada
Added 3 months ago
Replenishment Analyst (For Future Opportunities)
The Home Depot · Remote, Canada
Added 2 months ago
Epic Non-Clinical Certified Senior Analyst or Consultant / Team Lead
Accenture · Remote, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.

This position is for an existing vacancy

We do not use AI to screen, assess, or select applicants

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software.

Product Analysts receive tickets and analyze screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

French language skill (spoken and written) is a must
College/University Degree
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more)
Health and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

About employer

More about this job

Responsibilities

Respond to customer questions, provide basic guidance and training, prioritize support tickets, and meet with customers to investigate issues. Reproduce and document problems for other teams, contribute to the knowledge base, collaborate across teams, and share feedback to improve products and processes.

Requirements

A college or university degree and spoken and written French proficiency are required, along with strong communication, analytical, and problem-solving abilities. Candidates should be detail-oriented, able to prioritize work in a fast-paced environment, learn software quickly, and bring technical support or customer service experience.

Skills

French Language Proficiency
Customer Service
Technical Support
Issue Triage
Problem-Solving
Analytical Skills
Written Communication
Verbal Communication
Attention to Detail
Prioritization
Multitasking
Software Testing
Issue Replication
Team Collaboration
Knowledge Base Management

Benefits

Health and Dental Benefits
Paid Vacation
Personal Days
Outdoor Lunch Space
Social Events
Health and Wellness Webinars
RRSP Matching Program

Remote locations

Québec City, Quebec, Canada

Remote locations (standardized)

Quebec, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Construction Software
Enterprise Software
Field Operations
Capital Projects
Customer Support
Product Support
Support Tickets
Issue Triage
Issue Replication
Software Testing
Customer Training
Web Meetings
Knowledge Base
Product Improvement
Product Managers
Financial Management
Project Management
Resource Management
Content Management
Cloud-Based Software
Mobile Capabilities
Multi-Dimensional Modeling
French
English
Client Service
Process Improvement

Report this job