front desk hotel clerk
- Canmore, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Work conditions and physical capabilities
Other benefits
Languages
English
Education
- Secondary (high) school graduation certificate
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
Other benefits
- On-site housing options
More about this job
Responsibilities
Register arriving guests, assign rooms, manage reservations and group arrivals and departures, and provide information about hotel facilities and services. Process guest checkouts and payments, maintain room and reservation records, handle telephone calls and messages, arrange wake-up calls, and provide customer service.
Requirements
A secondary school graduation certificate is required. No prior experience is required, as training will be provided; attention to detail is also noted.
Skills
- Guest Registration
- Room Assignment
- Group Arrivals and Departures
- Room Reservations
- Hotel Information
- Guest Checkout
- Charge Calculation
- Payment Processing
- Reservation and Vacancy Management
- Telephone Handling
- Message Relay
- Wake-Up Call Coordination
- Customer Service
- Attention to Detail
Benefits
- On-Site Housing Options
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
Keywords
- Hotel
- Motel
- Resort
- Front Desk
- Guest Registration
- Room Assignments
- Group Arrivals
- Group Departures
- Room Reservations
- Guest Services
- Hotel Facilities
- Guest Checkout
- Charge Calculation
- Payment Processing
- Vacancy Inventory
- Telephone Calls
- Message Relay
- Wake-Up Calls
- Customer Service
- Attention to Detail
- On-Site Work