Original job description
Role: Responsible for courteous and efficient package pick-up and delivery on an assigned route, ensuring compliance with service standards and customer satisfaction.
Key Duties: Safely operating vehicles, inspecting and selecting packages, planning routes for efficiency, maintaining security of property, and providing excellent customer service.
Customer Engagement: Address customer questions, promote additional business, and inform sales of leads and market changes.
Operational Responsibilities: Adhere to operating procedures, accurately use computerized tracking systems, and ensure proper labeling and paperwork for shipments.
Qualifications & Skills: High school diploma or equivalent, valid driver’s license with a good record, ability to lift up to 70 lbs, and proficiency in safety and equipment operation. Strong interpersonal, communication, organizational, and multitasking skills are essential.
Preferred Experience: At least one year of customer service experience; knowledge of customs regulations and operational procedures is an asset.
Additional Requirements: Ability to achieve driver assessment standards, work in a pressure environment, and, for bilingual roles, fluency in English and French. Candidates must meet specific driving record and performance criteria if applicable.
More about this job
Responsibilities
Safely pick up and deliver packages along an assigned route, plan efficient routes, protect property, and meet service standards. Assist customers, identify sales leads, follow operating procedures, and accurately maintain shipment tracking, labeling, and paperwork.
Requirements
Requires a high school diploma or equivalent, a valid driver's license with a good driving record, and the ability to lift up to 70 pounds. Candidates should have strong communication, interpersonal, organizational, and multitasking skills; at least one year of customer service experience is preferred, and knowledge of customs regulations is an asset.
Skills
- Safe Vehicle Operation
- Route Planning
- Package Handling
- Customer Service
- Communication
- Interpersonal Skills
- Organization
- Multitasking
- Computerized Tracking Systems
- Shipment Labeling and Paperwork
- Equipment Operation
- Safety Procedures
- Customs Regulations
- Sales Lead Identification
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
- Sales
Keywords
- Package Pickup
- Package Delivery
- Assigned Route
- Vehicle Operation
- Route Planning
- Customer Satisfaction
- Customer Service
- Sales Leads
- Computerized Tracking Systems
- Shipment Labeling
- Shipping Paperwork
- Customs Regulations
- Operating Procedures
- Driver's License
- Driving Record
- Safety Standards
- Equipment Operation
- Package Handling
- Property Security
- Driver Assessment
